Store Manager Sales

Ryan Kreh

Ellicott City, Maryland • 585-***-**** • ****.****@*****.*** • www.linkedin.com/in/ryan-kreh-35466569/

Director of Operations

Goal-focused, sales-driven store manager offers 20 years of experience in spearheading over $25 million sales operation, accompanied by expertise in driving sales and operational efficiency, maximizing bottom-line profitability, and exceeding business goals. Enthusiastic in approaching organization-wide challenges from many angles and utilizing financial expertise to deliver effective solutions. Recognized as a project leader with an effective management style. Equally skilled in business planning, goal setting, and directing day-to-day operations to achieve objectives.

•Sales & Marketing Strategies

•Operational Management

•Strategic Planning

•Staff Supervision

•Sales Program Management

•Customer & Vendor Relations

•Inventory Control

•Public Relations

•Change Management

•Recruitment & Talent Development

•Employee Engagement

•Loss Prevention

•Retail Marketing

•Public Relations

•Conflict Resolution

Career Experience

Regional Manager, Men's Wearhouse, New York City, NY November 2015 to Present

Direct and coordinate organization's business operations in multiple branches in New York, including hiring and supervising 200 member sales, leading regional sales program and market operations of 15 units, maintaining inventory management, developing strategic plans, and implementing operational improvements.

Boosted branch revenue and achieved over 25 million in sales per year by optimizing daily operations, developing marketing strategies, and effectively leading sales team and operations.

One of Top 5 among 51 regional managers to deliver the payroll target despite of drastic increase in minimum wage on assigned area.

Effectively resolved and managed human resource concerns and issues through identifying problem, and developing and implementing viable solution.

Drove satisfaction improvements while reducing number of issues by monitoring customer complaint trends and developing operational strategies.

Created and implemented effective training and employee engagement programs resulting to minimize turnover and increase retention rate.

Maintained shrink at .25% and met inventory shrink target through strategic inventory management and loss prevention approaches.

Recognized as expert at change management in a high paced retail environment for transforming business operations, scoring an

Scored an 81 on annual glint survey which measures employee satisfaction. retail standard in 62ish and assigned company hit 67.

Key contributor in making region as top company in the zone (9 regions) in annual store sales 2019.

District Manager, Men's Wearhouse, New York City, NY January 2015 to October 2015

Oversaw and maintained all aspects of operations of two largest stores including staff management, setting regional goals and ensuring that the stores adhere to company and industry regulations.

Overcame challenge to meet revenue targets for two busiest stores after missing targets for more than 4 years through effective management of operation.

Senior Store Manager, Men's Wearhouse, West Hartford, CT March 2012 to January 2015

Store Manager, Men's Wearhouse Manchester, CT January 2005 to February 2012

Store Manager, Blockbuster Video West Hartford, CT January 1998 to March 2005

Education & Credentials

Philosophy and Religious Studies, Bucknell University, Lewisburg, PA

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