YASAMAN NEIRAMI
***** **** ****, *** ***, Huntington beach, CA 92649
*************@*****.***
A successful engineer armed with strong business acumen and track record of success who can translate complicated matters to simple steps and deliver business results. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. Results-driven customer service with proven ability to establish rapport with clients. Enjoy working in a fast-paced, dynamic environment with flexible and positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
EXPERIENCE
JUN 2015 – JUN 2017
STRATEGIC PLANNING ANALYST, SADAK FOOD INDUSTRY COMPANY
Managed budget forecasting, goal setting and performance reporting for all accounts.
Identified strategic partnerships and gathered market information to gain a competitive advantage.
Delivered performance updates, quarterly business reviews and planning meetings.
Negotiated rates to cut costs and benefit corporate partnerships.
Planned strategic brand-building events to expand the product portfolio.
Added value to marketing material by introducing creative advertising concepts.
Answered customer questions regarding products, prices, availability and future market forecast.
Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems.
Identified issues with existing marketing material to drive process improvements.
Developed growth plans by identifying key clients, key targets and priority service lines.
Leveraged lead generation tools to increase profitability and product presence in the marketplace.
Generated new sales opportunities via direct and telephone selling and emails.
Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
Maintained up-to-date knowledge of industry, target accounts and competitive landscape.
Researched economic processing factors to determine the best process and sales strategy campaigns.
Developed and integrated market plans to efficiently position the company brand within targeted markets.
JUNE 2018 – MARCH 2019
MARKETING ANALYST, DMF LIGHTING
Analyzed sales funnels and customer intent.
Measured performance of online and offline campaigns.
Reported on marketing KPIs like website traffic and conversion rates.
Measured ROI of online advertising campaign.
Tracked email campaign metrics.
Worked closely with sales and marketing teams to identify opportunities for new client acquisition.
Monitored budget distribution and performance of paid ad campaigns.
Conducted competitive research and analyze benchmarking data.
Recommended website and campaign optimizations.
Researched and implemented marketing tools to support our promotional projects (automation software)
MARCH 2019 – CURRENTLY
BUSINESS ANALYST, DMF LIGHTING
Evaluate operational objectives by studying business functions, gathering information, evaluating output requirements and formats.
Prepare technical reports by collecting, analyzing and summarizing information and trends.
Improve system by studying current practices, designing modifications.
Construct workflow charts and diagrams, studying system capabilities, writing specifications.
Create and design a new application for different report structure. (working with software like excel, filemaker, etc)
Define project requirements by identifying project milestones, phase and elements, forming project ream, establishing project budgets.
Create informative, actionable and repeatable reporting that highlights relevant business trend and opportunities for improvement.
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues.
Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiative, as required and presents findings of studies to client committees.
Present the financial and operational impact of any changes to leadership.
Review a variety of areas including operations, purchasing, inventory, distribution and facilities.
Review the monthly and daily sales report and provide feedback to leadership.
EDUCATION
JUN 2011
MECHATRONIC, ROBOTICS AND AUTOMATION, sharif university of technology
AUG 2015
MBA, sharif university of technology
SKILLS
Strategic planning
Critical thinking
Social media and networks
Contract negotiation/review/drafting
Financial records and processing
Reports generation and analysis
Client-focused
PowerPoint Implementing
Microsoft Office Suite
Conflict resolution
Strong organizational skills
Customer service expert
Sharp problem solver
Programming/ C++/ ODBC
ACTIVITIES
Community involvement
Avid reader
Athlete
World traveler
Researcher