Salesforce Developer

Phone: 778-***-**** Email: adfx8a@r.postjobfree.com Address: 1281 East, 62nd Avenue, Vancouver, BC V5X 2H2

Vinay Tej

SUMMARY:

Around 5 years of experience in Salesforce CRM as an Administrator/Developer.

Certified Salesforce.com 201, 211 and 401 CRM Developer with strong Object-Oriented Analysis, designing and programming technical skills.

Hands on experience in SFDC development using the APEX classes, Triggers, Components, Reports, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug-in.

Pervasive experience in performing the administrative and development related tasks like consigning Roles, creating Profiles, Visual Force pages, Validation Rules, Users, Custom Reports, Workflows, Email Alerts and Page Layouts.

Proficient in dealing with the functionalities related to the Service cloud and Sales Cloud.

Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Reports, Dashboards, Actions, Tasks and Events.

Experience in creating and customizing Service cloud Omni channel setup, service channel, Routing configurations, Presence statuses, Presence configurations, Entitlements, Milestones.

Performed Validation Rules, workflows, e-mail services and approval processes using customization & Apex.

Worked on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.

Experience with Lightning and knowledge of latest Lightning features.

Development experience in UI technologies such as Lightning Design System (LDS), and Lightning development in both Aura (for support of legacy components) and Lightning Web Components (LWC – for creation and support of any new components)

Sound Knowledge in creating lightning component tabs and customizing visual force to have lightning experience for desktop and mobile applications.

Experience in SFDC Integration using Web Service and Apex Programming, Salesforce.com Service Cloud expertise.

Experience in writing Apex Test classes to achieve 75% code coverage before deploying the code to production.

Worked on various integration tools like Data Loader, Dell Boomi, DocuSign, Conga Composer, Payment Connect, Steel Brick CPQ.

Effective employment of Apex Data Loader, Import Wizard and Data Manipulation Language for data migration and management in bulk.

Worked on Salesforce communities to interlink sales team directly with Professional Development channel partners.

Developed and worked on different Salesforce.com environments such as sandbox and production environments.

Excellent communication skills, written and verbal, with the ability to communicate effectively with both technical and non-technical audience.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Sales Cloud, Service Cloud, Omni channel configuration, Visual Force (Page, Component & Controllers).

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading, Fast Forms, Conga Composer, DELL Boomi.

Force.com tools: Apex Data loader, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel, Force.com Eclipse IDE Plug-in

EDUCATION AND CERTIFICATIONS

Bachelor of Technology in Computer Science - JNT University, Hyderabad, India.

Salesforce Certified Administrator

Salesforce Certified Platform Developer I

Salesforce Developer/Administrator

The Great-West Life Insurance – Winnipeg, MB

January 2019 – Present

Responsibilities:

Designs, develops, tests, documents and deploys high quality business solutions on the Salesforce platform, employing industry best practices for development

Establishes governance and processes and procedures around change releases; manages all aspects of production release preparedness

Delivers support and solutions for system breaks/fix issues

Communicates and collaborates extensively cross functionally to understand business need and to develop acceptable technical solutions that reflect an understanding of the business priorities and user experience.

Involved in Salesforce transition from Classic to Lightning.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.

Implemented Sales Cloud and Service Cloud for Contact Management, Sales Performance Management and Opportunity Management.

Implemented and configured Omni Channel for Service cloud including service channel, Routing configurations, Presence statuses, Presence configurations, Entitlements, Milestones.

Worked with various salesforce.com objects like Accounts, Contacts, Leads, Contracts, Quotes, Orders, Cases, Renewal Opportunities, Products, Reports and Dashboards.

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Experienced in working with Salesforce communities to interlink sales team directly with Professional Development channel partners.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Worked on Integration tools like Dell Boomi for bulk field updates, for extracting and storing the values in database.

Developed Apex Triggers, Apex Classes and Test Methods.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Created Test Classes for Unit Testing and Apex Triggers for various functional needs in the application.

After using Sandbox for testing and configuration, assisted in deploying to the production system.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, Apex Triggers, Web Services, Reports, Custom Objects.

Salesforce Developer and Administrator

CTS (Investors Group Management) – Vancouver, BC

May 2017 – December 2018

Responsibilities:

Responsible for customizing Objects, Record Types, Email Templates, Report Types, Workflows and Approval Process.

Implemented Pick lists, Dependent Pick lists, lookups, Master detail relationships, Validations and Formula fields to the custom objects.

Involved in creating Custom Profiles, took care of setting up Sharing and Permission sets for Profiles and Users on Objects and Fields. Created Roles and assigned Profiles to the Users and assigned Users to the Roles.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a student record detail and edit pages.

Used field level security along with page layouts to manage access to certain fields.

Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement the logic.

Responsible for building Reports and Dashboards.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Developed Apex Triggers, Apex Classes and Test Methods

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Used Sandbox for testing and configuration, assisted in deploying to the production system.

Involved in writing Test Scripts for various scenarios.

Responsible for preparing Configuration workbook and Technical Documentation.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Reports, Custom Objects, Custom Tabs, Email Services.

CTS (Blackboard Learn, Kent State University) – Vancouver, BC

Salesforce Administrator and Developer

June 2015 – Apr 2017

Responsibilities:

Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, and Opportunities.

Developed various Custom Objects, Components and Visual Force Pages.

Worked on creating and assigning Profiles, Field level security, Roles, and Public Groups for the users.

Developed Validation Rules, Workflow Rules, and Approval Process on the object to achieve the functionality as per the business requirement.

Created Page layouts, Search layouts to organize Fields, Custom links, Related lists, and other components on a Record detail and Edit pages.

Created Workflow Rules and defined Related tasks, Time triggered tasks, Email alerts, Field updates to implement business logic.

Designed, developed and deployed Apex Classes and Apex Triggers for various functional needs in the application.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.

Worked on APEX DML statements.

Created custom Reports, Dashboards and gave accessibility to dashboards for authorized people.

Used Sandbox for testing and configuration, assisted in deploying to the production system.

Environment: Saleforce.com IDE, Apex, Visual Force, Data Loader, Workflows, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox, Eclipse.

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