Assistant Sales, supervisor, leadership, time management

Joshua Campbell

New York, NY ***** 646-***-**** *************@***.*** linkedin.com/in/joshkcampbell1 Certified Nursing Assistant *** target

Operational Management Healthcare Continuous Improvement Patient Service Excellence Entry-level healthcare professional offering six years of experience in retail sales and elder care. Served in volunteer Occupa- tional Therapist Assistant Role. Demonstrated success in sales leadership management. Effectively collaborate across the organ- ization to meet business objectives. Personable and compassionate; exercise discretion and confidentiality in all dealings with patients and staff. Positioned to be part of a highly skilled team providing excellence in patient care. Flexible: available days, evenings, weekends, and holidays.

Areas of Expertise include…

Business/Clinical: Program Planning & Execution Public Health Clinic Assistance Patient Safety & Advocacy Patient Care Therapeutic Activities Reporting & Document Integrity Quality Assurance Interviewing Database Management Regulatory Compliance Interpersonal: Effective Communications Organizational & Time Management Empathy Team Collaboration Relationship Building Problem Resolution Resilience

Technical: Internet & Digital Technologies MS Office Suite (Word, Excel, PowerPoint) PROFESSIONAL EXPERIENCE

Supervisor - Party City Manhattan, NY 11/2016 - Present:

Authority for training, sales, finances, inventory management, and customer service.

Leveraged sales and customer service best practices to increase revenue by 20%.

Provided performance-focused direction to a team of eight employees to increase engagement, accountability, performance, and customer service excellence.

Maintained optimal inventory to meet demand while controlling costs.

Recipient, ‘Most Adaptable Team Leader’ for leadership and productivity. Cashier - Food Town Manhattan, NY 04/2015 - 09/2015

Oversight for sales and customer service. Cultivated and maintained customer trust and loyalty through attention to detail, efficient service, product knowledge, and relationship building. Seasonal Sales Associate - Macy’s Manhattan, NY 11/2014 - 01/2015

Demonstrated customer service excellence and consistently achieved sales goals in a high volume and challenging retail environment. Prior Experience:

Stock Associate Dollar Tree, Manhattan, NY 04/2014 - 09/2014

In charge of new product display; partnered with stock manager to ensure product readiness for sales. VOLUNTEER EXPERIENCE

Occupational Therapist Assistant Harlem Hospital - Manhattan, NY: Summer 2014

Provided therapeutic care for patients. Showed ability to build relationships, develop trust, and create a safe and engaging environment.

EDUCATION, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT Public Health Assistant Exam Number 9086-0005 completed with a score of 91%. High School Diploma A. Phillip Randolph High School, New York, NY

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