Employee Relations Manager

BALAJI.AL

OBJECTIVE

Good, analytical, hospitality personnel with a spirit to learn continuously, to contribute my skill and knowledge to the organizational development to grow along with it.

EDUCATIONAL QUALIFICATIONS

COURSE

INSTITUTION

YEAR OF PASSING

% OF MARKS

BSc

PSG college of Arts and Science, Coimbatore

2014

70

HSc

Krishna Swamy Naidu School, Coimbatore

2011

60

SSLC

PadamavathiAmmal School, Coimbatore

2009

75

TRAINING

Successfully completed 4 months Industrial Exposure Training in Le Meridien in Coimbatore from 1st December 2012 to 31st March2013.

SUMMARY OF QUALIFICATIONS:

Excellent verbal and written communication skills

Excellent guest, customer, and employee relations skills

Excellent proactive attitude towards work

Proven track record in delivering quality dining service to customers

Strong ability to provide effective leadership and goal setting skills

Excellent organizational and time management skills

Experience promoting excellent quality, customer service, cleanliness, and safety standards to other employees

PROFESSIONAL EXPERIENCE:

Radisson Blu Chennai city centre

(5star hotel, 162rooms, 1Bar& 3restaurants) till date

Senior Guest Service Supervisor

Training the staff as per the standard

Achieve goal towards the budget

Maintaining the guest feedback and data basis

And completing the task given to me by the manager.

EXPERIENCE

Guest Service Associate in Inn Room Dining 2014

Guest Service Supervisor Coffee Shop (Oasis) 2016

Senior Guest Service Supervisor (The Great Kabab Factory) Specialty Restaurant 2017

Radisson Blu Hotel Chennai City Centre

- till date

LANGUAGES KNOWN

English and Tamil

PERSONAL DETAILS

Name Balaji.AL,

Father's name Alagappan.E,

Date of birth 05-APR-1993,

Age 25

Nationality Indian,

Language known English, Tamil,

Hobbies& Interests Playing cricket, Drawing, Surfing

Permanent Address 57 PKD Nagar 2nd Street,

Varatharaja Mills,Peelamedu,

Coimbatore – 641 004.

Mobile Number 978-***-****,

Email id ******.****@*****.***

Passport Number L7077064

Skype Id Balaji Ji

I hereby, declared that the above mentioned information is true to the best of my knowledge.

REFERENCE REFERENCE

Mr.Anirban Mandal, Mr.Sathish,

Banquet Manager, Asst Restaurant Manager,

Holiday Inn, Radisson Blu,

Chennai, Chennai

Ph: 999291657. Ph.994*******

Place: Chennai

Signature Date: [AL.BALAJI]

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