Yassine

ELJEBARI

C O N T A C T

-Adress:Hotel ezdan Tower 4,

Doha, Qatar

-Mobile:+974********

-Email:adfx3s@r.postjobfree.com

P R O F E S S I O N A L SK I L L S

-Opera

-Marsha

-Konami

-ONQ Hilton

-Social media strategy

-Web content development

-Copywriting

-Corporate blogging

-Micros

-MS Office

P E R S O N A L S K I L L S

-Creative spirit

-Reliable and professional

-Organized

-Leadership

-Team player

-Fast learner

-Motivated

L A N G U A G E S

-Arabic

-English

-French

HOBBIES

-Sailing

-Reading

-Traveling

-Foot-ball

-Photography

-Cooking

ABOUT

A hard working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humour. I am able to work independently in busy environments and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving Problems. WORK EXPERIENCE

Hilton Doha the Pearl Residences, Doha, Qatar 04/09/2018 – Curent Bell Captain

Coordinate scheduling and location of bell staff.

Resolve any issues with misplaced luggage or any other guest concerns.

Maintain a presence in the front lobby and provide travelers with information about the town and various attractions nearby.

Enhanced record keeping procedures to maintain accountability of luggage delivered. Mazagan Beach & Resort, Eljadida, Morocco 22/06/2018 – 22/12/2018 Receptionist Casino VIP

Create a friendly, helpful and welcoming atmosphere by facial expression

Answer the telephones quickly, politely and accurately

Keep abreast of all changes in the casino on a daily basis and be able to pass that information on.

Help in any way possible, customers who require assistance Bab Al Qasr Hotel, Abu Dhabi, UAE (Pre-opening) 05/03/2016 –01/11/2017 Head butler/Assistant Chef Concierge

Assist with any plans or arrangements the guest intends to make during their stay.

Ensure all Butlers and concierge have knowledge of in suite services, technology, amenities,functions.

Assist guests regarding hotel facilities in an informative and helpful way.

Effectively identify & anticipate guest needs & Handle challenging situations with guests diplomatically.

Jannah Burj Al Sarab Hotel, Abu Dhabi, UAE (Pre-opening) 01/09/2015 - 22/02/2016 Front Desk Agent

Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through departure.

Checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments.

Sort and handle out mail messages whether incoming or outgoing

Up Selling guest rooms and promoting hotel services Villa, Casablanca, Morocco 10/02/2014 – 14/04/2015 Head Butler

Moroccan owner, family and guests at their exclusive private property (1000 sqm). Serving breakfasts, lunch and dinner on a daily basis. Direct interface with personal chefs, catering, housekeeping and general maintenance departments (45 staff). Drinks supply control, household inventories. Baggagio, Morocco Mall, Casablanca, Morocco 02/02/2013–29/06/2014 Sales Associate

Maintaining sales floor apperance, cross-selling products, directing customer to merchandise.

Greet customers on arrival then assit with any questions they have about purchse they want to make

EDUCATION

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