PROFESSIONAL SUMMARY
Dedicated and enthusiastic Business
Operations Manager with 8 years of
experience, managing high worth
businesses in fast-paced service
providing industry. Highly motivated
and results-oriented professional
with ability to supervise day to day
operations achieving 100% desired
results while exceeding profitability,
annual sales targets and enhancing
brand recognition. Ability to lead and
organize overall aspects of business
encompassing hiring, recruitment,
training and supervision of
employees along with maintaining
schedules, payroll, and supply
inventory management to ensure
extreme customer satisfaction.
Possess technical skills in heavy
equipment and forklift operations.
• Leadership capability to effectively manage and direct a cross-functional team while training them to maintain a high level of assurance
• Thoroughly understands and complies with company policies, procedures, and Safe Operating Practices
• Goal-oriented, data-driven, with a positive ‘can-do’ attitude and strong problem-solving skills
• Ability to build strong, supportive, and collaborative working relationships with internal team members, leaders, subcontractors, and architects and key stakeholders
• Sound knowledge of writing actionable reports, crafting proposals and related presentations, and developing other documentation for multiple stakeholders
• Experience in preparing programmatic budgets and key deliverables with programmatic approach
PROFESSIONAL ATTRIBUTES
General Manager
Lakeview Marina 2011-2020
Managed day-to-day operations of the organization including recruiting new employees, identifying new business opportunities, handling budgets, promoting the company to multiple stakeholders, and ensuring a high level of customer service in adherence to company policies and procedures.
• Achieved 40% sales growth by initiating and leading the completion of ideas in Property Improvement plans, creating tactical marketing programs while keeping advancements ahead of schedule and under specified budget
• Screened, interviewed, appointed, and trained the entire team of 10-15 front and back of house employees on all aspects of operations, service quality, and performance expectations
• Introduced and managed essential business processes, including leasing, client relations, marketing, maintenance, budgeting, accounts receivable, accounts payable, and vendor relations
• Operate multiple forms of heavy equipment, including but not limited to bobcat, forklift, and crane operator
• Provided daily operational direction, planned business and financial strategies, provided input for both short- and long-term expense and capital planning along with preparing and negotiated contracts
• Scheduled hundreds of projects while determining workforce requirements and allocating resources to maximize productivity and organizational growth Property manager - landscape foreman/construction supervisor 2007-2011 Provided supervision in all aspects of buildings and their maintenance, ensuring adherence to safety guidelines, building outdoor areas, overseeing repairs, assigning tasks, monitoring worker performance, preparing cost estimates while keeping the property in good shape and assisting the landlord with business obligations.
• Developed a robust and evolving set of policies and procedures regarding property development and management while monitoring the implementation procedures for efficiency and profitable growth
• Maintained property rentals by marketing and filling vacancies, negotiating and implementing leases, and upholding and securing properties JOSEPH
EVERHART
6640 Peden Rd. Fort Worth, TX 76179
************@*****.***
WORK EXPERIENCE
Scott Womack
Janeil McCandless
Eric Manning
REFERENCE
• Property management
• Project development
• Quality management
• Revenue management
• Inventory management
• Financial underwriting
• Training and development
• Budget and Collection management
• Accounts receivable
• Analytical thinking
• Effective teamwork
• Excellent communication
• Customer-oriented
• Conflict Resolution
• Strong leadership
• Robust decision making
• Organizational skills
• Risk Management
• Self-Motivated
• Marketing techniques
• Tech-Savvy
• Microsoft office
• Lotus Notes
• PeopleSoft
• EZLynx
• Partner XE
PROFESSIONAL EXPERIENCE
• Formulated strategic marketing techniques for attracting tenants by advertising, obtaining referrals from current tenants, explaining advantages of location and services, and showing units while increasing occupancy rate by 100%
• Screened and interviewed 20 -30 people, conducting onboarding and training of new employees while monitoring and evaluating employee performance
• Oversaw budget preparations, bookkeeping, accounts payable, and accounts receivable while contacting tenant’s delinquent in payment to maintain a comprehensive system of accounts and payment information SOFT SKILLS
TECHNICAL SKILLS
Conductor/Engineer
Fort Worth & Western Railroad 1999-2004
Union Pacific Railroad 2004-2007
Leveraged my effective mechanical, problem solving, critical thinking, and decision-making skills in functioning of freight trains and the safe transportation of cargo including examination of shipping records, following schedules, collaborating with the train engineers, observing and solving mechanical problems, conducting repairs while training and assisting crew members. ADDITIONAL EXPERIENCE
TCC - General Studies 1995 – 1997
Keller High School 1990 – 1994
EDUCATION