Personal Details
Surname
Kumar
First Names
Catherine Susan
Date of Birth
Identity Number
760-***-**** 083
Home Address
Camden Rd
Tamboerskloof
Cape Town
Contact No
*********.*****@*****.***
Sex
Female
Nationality
South African
Home Language
English (Read, Write, Speak)
Other Languages
Afrikaans (Read, Write, Speak)
Health
Excellent
Marital Status
Divorced
Dependants
Two
Criminal Record
None
Hobbies
Reading & Socializing.
Educational Qualifications
Secondary Education
School
Wynberg Senior Secondary School
Highest Standard
Grade 11
Subjects
English
Afrikaans
Drama
Biology
Work Experience
Position Held: Senior Controller
Employer: Alexandra Security
Responsibilities included
CCTV Operator (Commodore Hotel)
CCTV Operator (Arabella Sheraton now know as Westin Grand)
Guest Relations
Reason for seeking other employment: Better Career Prospects
2007 – 2011 Position Held: Security Officer
Employer: Cape Town Lodge
Responsibilities included
Assisting company with filing
Daily banking
Collecting dropping (sending) of mail
Processing contractor payments and claims
Porter duties
Parking attendant duties
CCTV monitoring
2011- 2014 Position Held: Receptionist
Employer: Cape Town Lodge
2015 – 2016 Position Held: Receptionist
Employer: Home from Home Luxury Apartment
Responsibilities included
Checking in Guests
Checking out Guests
Guest relations
Duty Manager Duties
Booking tours and transfers
2016 - 3-month Contract Position Held: Reception Manager
Employer: The Bijoux Aparthotel by Totalstay
Responsibilities included
Checking in Guests
Checking out Guests
Guest relations
Checking banking of each shift
Roster duties
2017- Position Held: Duty Manager
Employer: The Hyde Hotel
Responsibilities included
To monitor, record and deal with guest complaints,
staff issues
Medical injuries accidents and any other issues that may arise while
doing checks throughout the hotel
Make sure security and safety of hotel guests and staff while on duty
Smooth running of hotel operations
Stock control on weekly basis from stationary to access cards
Ensure month end archive is prepped every month end
Responding to emails and assisting reservations in absence of
Reservations manager
2017– 2018 Position Held: Home Base Carer Programme (In-Service Training)
Employer: Robin Trust
Responsibilities included
Providing personal care and hygiene to clients
Maintaining records relating to the services
Promoting independence of clients
Identifying a reporting incidents and risks
Provide personal care; bathing, washing, shaving, oral hygiene etc.
March 2018 – June 2018 Position Held: Private Carer
Employer: Mrs Ghoorieb
Responsibilities included
Palative care for cancer patient
Providing personal care
Helping patient with pain and suffering
Currently:
July 2019 Position Held: Reservation/Reception
Employer : Cloud9 Boutique Hotel & Spa
Goal statement.
I have had extensive experience in the corporate sector and service industries. This gave me the skills and the ability to work with different types of people in different working environments. I have an ability to grow with my role, handle responsibility and build positive relationships with work colleagues at all levels. I am confident that I can bring the same level of high performance to any company.
My courteous, sociable and talkative nature makes me fit for the post. I will prove to be ideal candidate your establishment.
I am a person who works hard and pays attention to detail. I am flexible, quick to pick up new skills and eager to learn from others.
As a Home-Based Carer my competencies lie in my ability to chart-out specialized care plans for my clients and to employ these plans with the best of care and consideration.
I very much hope that you will look favorably upon my application by recognizing my enthusiasm, talents and my future potential.
REFERENCES
1. Jeannine
Cloud9 Boutique Hotel & Spa
Reservations Manager
2. Leon Knoetze
General Manager
The Hyde Hotel
3. Warren
Assistant General Manager
Home from Home Hospitality Group
4.Cindi Onia
General Manager
Cape Town Lodge