Executive Assistant Front Desk

Elizabeth Ravana Piezas

Position: Secretary Receptionist Regulatory Office Administrator

Experience: 10 + Years (6 years in UAE)

Educational Qualifications: Bachelors

Key Skills: People Management, Customer Service, Executive Diary Management Mobile: 056-*******

Current Location: Dubai, UAE.

Email: ***********@*****.***

Summary of Career

Adaptable and Efficiency-Orientated Secretary Executive Assistant Regulatory Officer Office Administrator Receptionist with 10 Plus Years of combined experience in Pharmaceutical,, General Trading & Auditing.

Recognizes and resolves problems quickly and efficiently to positive relationships with Customers to promote customer satisfaction and loyalty.

Outstanding experience in Hospitality and customer service

Proficient in MS Office Suite – Word, Excel and Power Point

Familiarity with Office Equipment, Telephones, Copy Machines, and Fax Machines Major Roles in Various Organizations

Regulatory Affairs Officer in Trans Arabia Drug Store, Dubai, UAE. April 2016 to July 2020

Secretary /Receptionist in Trans Arabia Drug Store, Dubai, UAE. February 2014 to March 2016

Executive Assistant in KPMG Manabat Sanagustin & Co, Philippines. March 2011 to January 2014

Training Assistant in KPMG Manabat Sanagustin & Co, Philippines. June 2008 to February 2011

Front Desk Officer in KPMG Manabat Sanagustin & Co, Philippines. March 2000 to May 2008 Trans Arabia Drug Store : Dubai, UAE.

Job position : Regulatory Affairs Officer

Year : April 2016 – July 2020

Responsibilities:

Employment Records

Directly reporting to the General Manager and Managing Director

Coordinates with the international manufacturers/Marketing Authorization Holder the local policy (MOH UAE) for product registration, Conventional Medicines Medical Devices, GSL.

In-charge of product classification

Responsible for dossier preparation

Responsible for renewal of product registration

Responsible for follow up

Directly communicating with the MOH UAE Drug Department

Responsible for submitting application to Dubai Municipality for listing of beauty products. Trans Arabia Drug Store : Dubai, UAE.

Job position : Administration Assistant

Year : February 2014 – March 2016

Responsibilities:

KPMG Manabat Sanagustin & Co : Makati Philippines. Job position : Executive Assistant to CEO

Year : March 2011 – January 2014

Responsibilities:

Directly reporting to the General Manager and Managing Director

Front desk and switchboard management

Prepare import documents required by the Ministry of Health from the Hospital/Medical Institutions

Filing invoices, LPO’s, import documents

Drafting of Business Letter, follow up and correspond effectively with the client.

Preparing LPOs, Quotations, Invoices, etc. and following up with the same.

Updating and maintaining the leave and absence records of the employees

Coordinating with maintenance and housekeeping department to ensure office is clean and tidy at all times .

Planning and organizing meetings and appointments.

Prepares meeting room, serves water, tea and coffee

Perform general clerical duties to include but not limited to: photocopying, mailing, and filing.

Prepare Daily/weekly/monthly report.

Assisting Sales Team

Responsible of office consumables. e.g. stationeries/pantry and cleaning items.

Acts as Assistant to the General Manager and Managing Director

In charge of hotel reservations, flight bookings and visa processing.

Reporting to the Head Partner of the Audit Department

Managing the Partner’s calendar, coordinating and scheduling meetings, rooms and conference calls

Arranging travel arrangements and hotel bookings

Manages the Partner’s contacts list

Managing the files, preparing invoices to be sent to clients, make payment follow ups and coordinate payment collection

Managing all inward and outward correspondence

Communicate information with internal colleagues and external clients

Answer and screen telephone calls and direct messages and calls to appropriate person KPMG Manabat Sanagustin & Co : Makati Philippines. Job position : Training Assistant

Year : June 2008 – February 2011

Responsibilities:

KPMG Manabat Sanagustin & Co : Makati Philippines. Job position : Front Desk Officer

Year : March 2000 – May 2008

Responsibilities:

Educational Qualifications

BSc in Foreign Service –Lyceum of the Philippines Manila, Philippines. -1998

Nationality : Filipino

Marital Status : Single

Language Known : English, Filipino

Personal Details

Reporting to the Learning & Development Director

In-charge of the preparation of the training materials and arranging the meeting rooms and other training requirements

Coordinating with the training facilitators

Updates the Training Management System (TMS)

Attends to other ad hoc duties for the LD Director

Manning the PABX System/Switchboard and keeps the reception area manned at all times

Receive, sort and log incoming mails, documents, fax and packages from clients and arrange for timely distribution

Promptly answer/Screen incoming calls with a pleasant voice tone, transfer calls accordingly and/or undertake appropriate message handling

Ensure proper housekeeping standards for the reception area at all times

In-charge of the scheduling of the meeting/conference rooms

Assist clients/visitors to the meeting/conference rooms

Relieves partner’s secretary during absence

Handles the paging system

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