Sales Customer Service
Resume:
Sales Consultant
CARLY WEAVER
CONTACT
SUMMARY
SKILLS
Attention to Detail
Controlling Expenses
Enhancing Quality
Greeting Visitors Warmly
Managing Databases
Proofreading Documents
Flexible Scheduling
Verbal Communication
Working Independently
Superior Organization Skills
Outstanding Customer Service Skills
EDUCATION
Associates Degree
Business Administration
Anne Arundel Community College
2015 - 2018
York Catholic High School
York, PA
2011 - 2015
Hard working, organized, disciplined and outgoing individual looking for a job within the sales industry. Experienced in direct and indirect sales. Superior skills in customer service and making sure the customer is always left happy and satisfied.
************@*****.***
LinkedIn.com/in/carlyaweaver
Annapolis, Maryland
Account Manager / Direct Sales
Switch DC May – October 2019
Switch is a business and event sales company hired by growing brands to help them gain an edge in their marketplace. This is done by raising the brands awareness, speaking to their ideal prospects, and ultimately securing new customers for them. Conducted direct marketing campaigns for non-profit organizations (IFAW, Mercy Ships, and Heifer International). Boosted sales and increased company growth by successfully creating and implementing advertising strategies. Designated second round interviews for expanding sales teams in the DC Metropolitan Area. Trained 10+ sales associates focusing on servicing charity accounts.
Customer Service Associate
Under Armour HQ Winter of 2018
Within my time at Under Armour I was able to work with many customers and explore multiple different situations within the customer service department along with learning new computer systems and skills. Working with both SAP operating system and Right Now Technologies (RNT) to research and resolve customer returns, exchanges, gift card and carrier claim requests. I learned about the many different products that Under Armour has to offer while becoming an expert on the different technologies and materials used for products.
Sales Associate / Cashier
Mister Car Wash 2014 – 2016
Fielded an average of 30 customer service calls per day. Recommended and helped customers select merchandise based on their needs throughout the gift shop and car services. Sold Three different types of car wash memberships to customers with an 80% closing ratio. Confirmed that appropriate changes were made to resolve customers’ problems. Trained new employees on company service policies and service level standards. Organized and cleaned throughout the day and closing the store to assure the highest quality of the shop for the next work day.
A W A R D S / A C K N O W L E D G E M E N T S
Completion of the Yacht Brokers Institute
Member of U.S. Sailing Organization
U.S Boaters License Certificate
Junior Member of Eastport Yacht Club located in Eastport, MD
Member of Calvary United Methodist Church located in Annapolis, MD
WORK EXPERIENCE
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