Manager Training

Megan Clarke

*** ******* ****** *****, ******* NC 27520

Phone: 973-***-**** E-Mail: ****************@*****.***

https://www.linkedin.com/in/megansclarke/

Director of training/development & learning

A versatile, collaborative, accomplished, and knowledgeable human resource professional with a successful track record and a knack for leading people in the right direction. Experience well over 20 years. Outstanding organizational and problem-solving skills. Highly collaborative with a knack for building productive relationships that allow smooth functioning while driving others towards excellence and attaining business goals.

Possess verifiable leadership, interpersonal, and communication skills that help put across things with a crisp point. A remarkably successful mentor to peers and colleagues, owing to exceptional people’s skills and always giving them the nudge in the right direction to go the extra mile and helped in achieving what seemed difficult, with ease. Have a solid track record in achieving the set goals and delivering personal best at every step of the way to provide optimal results.

Skill Areas: wStrong Research & Manual Development Skills wStrong Project Management Skills wMS Office Applications wProficient in Learning Zen E-Learning wAdobe Captivate wAdobe Articulate wAloha P.O.S. Program wCrunchtime Informations System wOutstanding Abilities in Building People Capability & Propelling Employees wServSafe Food Manager & Alcohol Instructor/Proctor

Professional Experience

The Briad Group Zinburger Wine & Burger Bar (2007 – Present)

Director of Operations, Training & Development

Develop learning curriculum that support the organization's performance objectives, including instructor-led programs, e-learning, simulations, activities and job aids

Develop training materials/modules for managers and hourly teammates in multiple brands

Conduct frequent on the job training seminars for Managers, Trainers, Key Hourly, Supervisors and hourly teammates. Create, monitor and maintain E-Learning platform

Create and implement a cocktail program. Recruit talent for multiple concepts

Main Street & Main Inc. T.G.I. Friday's (2000 – 2007)

Quality Assurance Manager

Quality Assurance Manager (2000 – 2007)

Created implementation manuals for company initiatives

Directly managed, trained and ensured professional development of 80+ managers

Consistently controlled profits and losses by following company guidelines for labor and inventory management

Accountable for budget control, payroll, profit and loss, and general accounting

Maintained a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures

Implemented and integrated Aloha P.O.S. system company-wide and CrunchTime information system company-wide

New Restaurant Opening Training Manager (1998 – 2000)

Hired, recruited and trained management and hourly staff (16 trainers and 100 employees) for 3 concepts

Extensive leadership in developing teams of trainers that open different concepts

Performed facility construction walk-through, author training manuals, order all food, liquor, equipment and small-wares and responsible for creation and oversight of budgets

Professional Development & Credentials

Athletic Training Slippery Rock University 1989 – 1991

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