Manager Store
Resume:
TO WHOM IT MAY CONCERN
Dear Sir/Madam
After matriculating I completed a Diploma in General Travel at Damelin. Due to lack of employment opportunities in the industry at the time I accepted a job at Sterns Jewellers as a Sales Associate. My tasks and responsibilities included: General sales, administrative filing of dockets, data capturing, stock taking, attending to customer complaints, assisting with customer services and I was also in charge of opening and closing of the store. I worked at Sterns for 4 years.
I was then employed at African Bank Head office as a Call Centre Collections Agent. My sole duty there was an outbound debt collector. I worked at African Bank on a 6 month Contract.
I was then employed at De Beers Furniture as an Assistant Manager. I started there in September 2012. My duties and responsibilities include: General sales, administrative filing of dockets, data capturing, stock taking, attending to customer complaints, assisting with customer services, receiving stock, attending to orders, answering calls, emails, management of staff when store manager is not present and attending to general enquiries.
I was then employed at Jade Jewellers as a Sales Assistant. My tasks and responsibilities included: General sales, administrative filing of dockets, data capturing, stock taking, attending to customer complaints, assisting with customer services.
I was employed at Woolworths Midlands Mall as a Beauty consultant for Smashbox (Estee lauder group), I started in April 2018.I am very hard working, I work well under pressure and I have very good interpersonal skills. I am trustworthy and believe that I may be well suited for the position. I believe that I have good work ethic and will try my best to fulfil all tasks and responsibilities given to me. I have gained a lot of knowledge and experience from all my previous employers. I believe that I am a very fast learner and always give of my best.
I hope that I will be considered for this post, as I believe that I can become an asset to the company in always striving to achieve the goals set out for me.
Thanking You
Tiffany Haalveldt
TIFFANY
HAALVELDT
CAREER OBJECTIVE
I intend to nature a close professional relationship with a company so as to understand their business needs and objectives. I also intend to uphold integrity in everything I do. Above all, I want to approach work with enthusiasm, pride and without bias for action, and engage in a mutually beneficial relationship with a reputable organization.
I have good communication skills – able to read, write, listen and speak across a variety of situations. I give my full co-operation to my managers and subordinates and get along well with others. I am able to motivate others and work well with my peers. I am trustworthy and transparent in everything I do.
WORK EXPERIENCE
03/2016 – 01/ 2017 SALES ASSOCIATE
JADE JEWELLERS
Duties and responsibilities
Sales
Data Capturing and telephone duties
Provide good Customer services
Handle Customer Complaints
Fax, copy and email necessary documentation to respective persons
08/ 2012 – 03/ 2016 ASSISTANT MANAGER
DE BEERS FURNITURE
Duties and responsibilities
Handle and resolve all customer queries
Provide Good customer service
Sales
Administrative duties Stock take
Staff Management
Receiving stock
Attending to orders
Answering calls and attending to mails.
Data capturing
02/ 2007 – 08/ 2010 SALES ASSOCIATE
STERNS JEWELLERS
Duties and responsibilities
Sales
Stock taking
Fax, copy and email necessary documentation to respective persons
Data Capturing and telephone duties
Administrative Duties
Provide good Customer services
Handle Customer Complaints
03/2012 – 09/2012 COLLECTIONS CONSULTANT
AFRICAN BANK (6 Months Contract)
Duties and responsibilities
Collect on accounts that are in default in cost effective manner
Update information on Exactus system
Achieve set collections target
Negotiate payment arrangements with client
Capture notes on system regarding important information
04/2018 – 01/2020 SALES CONSULTANT
BEAUTY CONSULTANT (WOOLWORTHS MIDLANDS MALL)
Duties and responsibilities
Sales
Stock taking
Achieve set collections target
Handle Customer Complaints
Capture notes on system regarding important information
Administrative Duties
Provide good Customer services
Performing makeovers
Demonstration on how to use products
Explain how products work
Recieving stock
Fax, copy and email necessary documentation to respective persons
EDUCATION
2006 Grade12 (Matric)
Reiger Park High School
Subjects passed English, Afrikaans, Mathematics, Accounting, Economics and Business studies
HIGHER CERTIFICATES / QUALIFICATIONS
Institution : Damelin
Course : Diploma in General Travel
Year Completed : 2007
REFERENCES
Contact Person
Contact No.
Company
Relationship
Ms. Merridy
(w) 011-***-****
Sterns
Manager
Ms. Brenda
(w) 011-***-****
De Beers Furniture
Store Manager
Ms. Ella / Gail
(w)011-***-****
Jade Jewellers
Manager
Ms. Nomvula
(w) 011-***-****
African Bank
Manager
Proudy Gule
(w) 033-***-****
(c) 083-***-****
Woolworths
Manager
224 Stockenstroom street, Boksburg south, Johannesburg 1459
****************@*****.***
PERSONAL DETAILS
Gender : Female
Nationality : South
African
Marital Status : Single
Drivers License : C1/Code 10
Criminal Record: None
ID Number : 890**********
SKILLS
Personal/Technical
Competencies:
Planning and Organizing, problem solving, interpersonal communication,
Analytical skills,
customer care oriented,
Good telephonic etiquette, Report Writing,
Administrative Skills,
Stress tolerance, Interpersonal relationship skills, assertiveness, innovative.
Computer :
MS Office (MS Word, MS Excel, PowerPoint, MS Outlook),
Internet,
MS Project,
Exactus,
Tallyman,
SIP phone
Law
Languages:
English
Afrikaans
Zulu
Setswana
Isizulu
Contact this candidate