SIDDHARTH GOPAKUMAR

*-*-*/*/**, Defence Colony, Langer House, Hyderabad 500 008. phone no.939-***-****. Email: adfwlf@r.postjobfree.com

PROFESSIONAL EXPERIENCE

GENPACT INDIA PVT. LTD. JUL 2019- JUN 2020

Front Line CX Agent

• Worked towards providing quality Customer Experience on behalf of various organisations as an agent for Genpact.

• Acquired essential skills to be able to provide satisfactory customer service.

• Demonstrated ownership and Focus while working with customers. MAHAVIR ROADS & INFRASTRUCTURE PVT. LTD., MUMBAI JUL 2018-DEC 2019 Internship (Estimation and Tendering)

Kept tab all departmental websites for upcoming tenders.

Executed documentation for tender application.

Interacted with clients regarding their requirements.

Visited site, recorded site conditions and prepared feasility reports.

Conveyed requirements & obtained market rates from various construction equipment manufacturers, suppliers & plant installers. EDUCATION

KGRCET, JNTUH, HYDERABAD OCT 2017

BTECH.

Kendriya Vidyalaya no.1 Golconda, CBSE, Hyderabad MAY 2013 12th

Kendriya Vidyalaya no.1 Golconda, CBSE, Hyderabad MAY 2011 10th

ACADEMIC PROJECTS

Comparative Study of waste glass powder as pozzolanic material in concrete.

JUL 2016

Prepared concrete blocks with waste glass powder, silica fume and fly ash, and tested on compression testing machine.

A study on construction and execution of Road Under Bridge, SCR

NOV 2016-APR 2017

Visited site every 3 working days per week for 6 months

Analyzed the design of structural members.

Collaborated with other college students doing the same project.

Compiled a comprehensive project report.

Obtained insight into labour and material management. SKILLS

Languages: Hindi, English, Telugu, and Malayalam.

Microsoft Windows: Windows 10, Windows 8, Windows 7, Windows XP.

Microsoft office: Excel, Word, PowerPoint.

Lean/Six Sigma.

Computer Languages: C and C++.

Python Beginner Knowledge.

CAMPUS INVOLVEMENT

TechTonic, Civil Department Technical Fest KGRCET, Hyderabad.

JUL 2016

Student Coordinator.

Oversaw and Planned 4 technical events for TechTonic.

Coordinated with students, faculty and college management.

Delegated work among the student heads.

Prepared a daily report on the progress.

Cement and Concrete- an insight into the wonderful world. OCT 2014

Learned about nature of concrete from interactive lectures by the speaker.

Industrial visit to RMC plant, Hyderabad.

Industrial visit to L&T Metro Station, Kukatpalli, Hyderabad. JAN 2015

Observed the installation of pre-casted piers and pedestals.

Consulted engineer in charge about the spacious and user friendly design of the station.

PERSONAL QUALITIES

Analytical.

Good Interpersonal communication.

Punctual.

DECLARATION

I hereby declare that all the information furnished above is true and correct to the best of my knowledge.

Date : 16/06/2020

Place : Hyderabad (Siddharth Gopakumar)

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