Manager Store

CURRICULUM VITAE

PERSONAL DETAILS

SURNAME : Govender

NAME : Somakanthie

GENDER : Female

CONTACT NUMBER : 081*******

E-MAIL ADDRESS : ************@*****.***

IDENTITY NUMBER : 740**********

MARITAL STRATUS : Single

NATIONALITY : South African

LANGUAGES : English, Afrikaans & Zulu

HEALTH : Excellent

DRIVER’S LICENCE : Code 8

OWN TRANSPORT : Yes

EDUCATIONAL QUALIFICATION

LAST SCHOOL ATTENDED : Durban Girls Secondary

HIGHEST STANDARD PASSED : Matric

YEAR : 1991

INSTITUTION : Technikon Natal

QUALIFICATION : National Diploma in Management

YEAR : 1998

INSTITUTION : Institute of Pick n Pay

QUALIFICATION : PMDP Programme

YEAR : 2001

INSTITUTION : Institute of Pick n Pay

QUALIFICATION : MDP Programme

YEAR : 2002 & 2003

Computer Literacy

Ms Word

Ms Excel

Ms Power point

Ms Outlook

POS

POM

SAP

SYSPRO

EMPLOYMENT HISTORY

EMPLOYER : Tornado FC

POSITION : Managing the Clubs Activities

LOCATION : Randburg

PERIOD OF EMPLOYMENT : APRIL 2014 – Present

Clubs was relocating back to Eastern Cape

EMPLOYER : GAME STORES

POSITION : STORE MANAGER Trade Route Mall, Sandton & Greenstone

STORE MANAGER DESIGNATE Cresta, Westgate & Eastgate

PERIOD OF EMPLOYMENT : JANUARY 2011 – MARCH 2014

SUMMARY OF RESPOSIBILITIES :

Regular checks on administration

All promotions effectively implemented

Motivate subordinates to ensure high levels of customer service

Ensuring that store has correct quantities of stock and that it is displayed effectively

To achieve and exceeded sales budget and store trading profit budget, manage staff and resource

and to ensure that chain policies, standards and management principles are maintained

Implementing staff schedules

Manage financial targets

Leadership and management- Participation in overall management wage cost% to sales plan staff

succession

Manage absenteeism staff turnover climate morale

Ensure competency staff

Conflict resolution

Maximize profit margins

Set marketing standards

Set quality standards

Work with stake holders to increase sales

Identify new sales opportunities

Managing turnover and increasing profitability

Marketing and sales

Maximizing productivity

EMPLOYER : CHECKERS HYPER (Sandton City)

POSITION : BRANCH MANAGER DESIGNATE

RELIEVING BRANCH MANAGER

GROCERIES MANAGER

FRESH FOODS MANAGER

NON-FOODS MANAGER

PERIOD OF EMPLOYMENT : April 2006 – DECEMBER 2010

SUMMARY OF RESPOSIBILITIES :

Strategic and alignment thinking-formulate and communicate the vision of the company in

order to align and lead staff in a proactive manner through people management i.e. staff

meeting, open forums

Identification and problem solving – gather, analyze and assess relevant information of events

and situations, to ensure the correct issues are identified and addressed making decisions

Sales reports, Risk management reports, stores lay outs and operating principles

Judgement and decision making assess situations weigh up the various options of handling it

and select an appropriate course of action i.e. managing of staff in relation to conflict

management and managing the store relation crisis management

E.R. policy in relation to disciplinary procedures

Customer orientation- interact with all key customer, suppliers and other stakeholders by

providing relevant information and making self – available

Identify business opportunity in order to maintain and initiate new business relationships and

customer

Communicate and influencing- accurate and clearly convey information and views by verbal

and written means

To initiate and maintain a people network in order to facilitate the sharing of information,

opinion, view to be used for the business improvement i.e.

Assist staff in managing the communication forum committee

Relationship and team building- builds and maintain constructive relationships between self

and staff by active involvement and ensuring own accessibility to achieve harmonious

relationship and effective teamwork i.e. setting goals for staff for staff, role clarity and career

discussions via (PDS) performance discussion system and by using motivation skills

Manage diversity- building capacity to deal with and understand a spectrum of individuals,

cultures and development, i.e. through the identifying the positive aspect with in an individual

and assisted in the coaching, development and empowering of individual skills and knowledge

EMPLOYER : WOOLWORTHS

POSITION : FOODS MANAGER

TEXTILE MANAGER

PERIOD OF EMPLOYMENT : August 2004 – March 2006

SUMMARY OF RESPONSIBILITY:

CUSTOMER CARE- being a role model in an assisted self – selection environment

Create a department that ensures 100% in store availability

Ensure stock availability through stock accuracy

Create care attitude and behavior amongst staff

Monitor customer complaint and compliments

Stock management- ensure stock accuracy through ensuring all stock movement transaction is

recorded by end of day

Review and update, confirm weekly sales forecast

Monitor waste, quality and sell by dates

Review store catalogue and planograms and send to head office

Understand the local market e.g. average customer purchase

Ensure replenishment and unpack according to shelf edge labels

Determine display if stock received is not on planogram

Ensure stock rotation

Ensure correct price management e.g. price discrepancies

Ensure effective handover to and from end of day and early morning managers

Maintain foods cold chain, quality, security, hygiene and safety standards

Leadership and management- Participation in overall management wage cost% to sales plan staff

succession

Manage absenteeism staff turnover climate morale

Ensure competency staff

Training and development- ensure attendance and implementation of training as planned

Use the PDS (performance discussion system) to develop staff

Financial indicators- ensure profitable targets are achieved

Manage sales and cost

EMPLOYER : Pick n Pay

POSITION : Assistant store manager

Floor manager

Perishables manager

Trainee manager

Fruit and veg manager

Trainee manager fruits and veg

Receiving Manager

Trainee manager Receiving

Period of employment : June 1995 to July 2004

SUMMARY OF RESPONSIBILITY:

Strategic and alignment thinking-formulate and communicate the vision of the company in

order to align and lead staff in a proactive manner through people management i.e. staff

meeting, open forums, broadcasts

Identification and problem solving – gather, analyze and assess relevant information of events

and situations, to ensure the correct issues are identified and addressed making decisions i.e.

Analyze financial year budgeting & forecasts, trends and sales report, store layouts and

operations principals.

Judgment and decision making assess situations weigh up the various options of handling it

and select an appropriate course of action i.e. managing of staff in relation to conflict

management and managing the store relation crisis management

E.R. policy in relation to disciplinary procedures

Customer orientation- interact with all key customer, suppliers and other stakeholders by

providing relevant information and making self – available

Identify business opportunity in order to maintain and initiate new business relationships and

customer i.e. conducting customer focus groups, manage complains& compliments

Communicate and influencing- accurate and clearly convey information and views by verbal

and written means

To initiate and maintain a people network in order to facilitate the sharing of information,

opinion, view to be used for the business improvement i.e.

Assist staff in managing the communication forum committee

Represent store at textiles regional committees and on conference calls( brain storming

cessions)

Relationship and team building- builds and maintain constructive relationships between self

and staff by active involvement and ensuring own accessibility to achieve harmonious

relationship and effective teamwork i.e. setting goals for staff for staff, role clarity and career

discussions via (PDS) performance discussion system and by using motivation skills

Manage diversity- building capacity to deal with and understand a spectrum of individuals,

cultures and development, i.e. through the identifying the positive aspect with in an individual

and assisted in the coaching, development and empowering of individual skills and knowledge

REASON FOR LEAVING : Relocated to JHB from Durban

Contact this candidate