Finance Administrator
Resume:
PROFESSIONAL SUMMARY
Motivated and Reliable Finance Manager skilled at meeting customer needs with consistent and professional work and support. Stay on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Focused on helping the business achieve short- and long-term goals.
SKILLS
• Customer Relations
• Financial & Performance Analysis
• Administrative Support
• Bilingual & Professional Translations
• Detailed Oriented
• Time Management
• Decision Making
• Task Prioritization
• Continuous Improvement
EXPERIENCE
Bilingual Finance Manager at Oxmoor Auto Group, Louisville KY 40222 (January 2016 – July 2020). As Bilingual Finance Manager (July 2016 to July 2020) (Promoted within 6 Months)
• Brought in to manage the Hispanic Sector for the dealer and increase market share.
• Monitored changes in client need and designed specific financial strategies to address these changes and create a better fitting solution.
• Effectively transition from sales to finance during the vehicle purchase process.
• Supported financial decision-making through consistent and thorough data analysis.
• Process finance transactions, including lender approval and ensure 100% compliance with all state and federal laws and regulations.
• Ensure all documentation involved in a sale is completed accurately.
• Work with sales management in structuring deals to maximize revenue.
• Communicated with banks, vendors, clients, and team to develop a seamless process for the highest customer value.
• Set and achieve targeted sales goals, while providing an exceptional customer experience to drive loyalty. As Bilingual Internet Vehicle Selection Advisor (January 2016 to July 2016)
• Responded to general internet and phone sales leads with a phone call and email, with emphasis in Hispanic population.
• Utilized eLead and Drive Centric CRMs by logging emails, phone calls, and appointments, followed prescribed internet workflow and updated customer information, as necessary.
• Verified all appointment sales.
• Created /sent vehicle pricing quotes to customers.
• Created/sent personal video greetings to every internet lead and uploaded to YouTube.
• Maintained list of monthly leads, appointments, shown appointments, sold units, and inactive lead statuses. Finance Director at Champion Chevrolet Buick GMC, Lagrange, KY 40031 (May 2019 – July 2019).
• Achieved monthly forecasts for F&I income, penetration levels and customer service expectations.
• Effectively transitioned from sales to finance during the vehicle purchase process. Y
K
YARA
KILLIAN
719 URTON WOODS WAY, LOUISVILLE KY 40243
*******@*****.***
linkedin.com/in/yaralin/
• Processed finance transactions, including lender approval and ensured 100% compliance with all state and federal laws and regulations.
• Ensured all documentation involved in a sale is completed accurately.
• Worked with sales management in structuring deals to maximize revenue.
• Maintained good working relationships with lending partners.
• Set and achieved targeted sales goals, while providing an exceptional customer experience to drive loyalty.
• Prepared paperwork and finalize financial transactions in a legal and ethical manner to ensure a strong lender relationship.
Business Manager at Bluegrass Motorsports, Louisville, KY 40207 (August 2018 to April 2019).
• Responsible for substantial revenue increase for the Department 2018-2019.
• Oversaw dealer customer loan origination and approval process for all finance/lease transactions.
• Established and maintain strong relations with financial institutions.
• Determined the customer’s need for financing and explore payment options.
• Prepared paperwork and finalized financial transactions in a legal and ethical manner to ensure a strong lender relationship.
• Adhered to all state and federal laws and regulations as they apply to F&I.
• Achieved monthly forecasts for F&I income, penetration levels and customer service expectations. Collections Specialist I at Yuma Superior Court, Yuma AZ 85366 (December 2014 to October 2015).
• Collected money owed to the Superior Court, Clerk of Court, Justice Court and Adult Probation.
• Managed collection plans and agreements entered by defendants, litigants and others with financial obligations to the court.
• Compiled and maintained financial and statistical records and reports.
• Interviewed and investigated defendants, probationers and others.
• Determined and gathered information for payment plans to reimburse services provided and financial obligations ordered.
• Set up files and records needed to monitor payments.
• Received, accepted, gave receipts and accounts for monies paid to the court.
• Responded to inquiries made in person and by phone. LAI Teen Spanish Outreach at Yuma County Library District, Yuma AZ 85364 (July 2009 to December 2014).
• Focused on community outreach, patron education and program planning.
• Maintain and cultivate contacts with the general community, schools, other libraries, and city employees to advance library outreach opportunities.
• Initiate, plan, oversee, and conduct a variety of programs and activities to encourage the use of the library by adults including films, concerts, reading clubs, speakers and performers, and other special events.
• Gave instructional guidance to patrons, including use of computerized and manual index tools and catalogs.
• Addressed reference questions by demonstrating proper Internet and printed resources.
• Planned and presented regular community education programs.
• Compiled statistics on door count, circulation, photocopies, and reference activities.
• Translated services, policies and procedures into patron focused and educational outcomes. EDUCATION
Business Administration, Universidad Univer, Mexicali, Baja California, MX Graduated 2006 (International Degree) Humanities, Crea Preparatoria, Torreon, Coahuila, MX Graduated 2002 (International Degree) 2019 Notary Public- State at Large ID # 631495 Commission Expires 09/13/2023 LANGUAGES
Spanish & English
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