Administrative Professional and Customer Service Expert
Resume:
REBECCA BRUNO
Fairfield, CA. 94534
Cell: 707-***-****
adfwes@r.postjobfree.com
OBJECTIVE
To obtain a position with a fast paced organization where I can use my customer service, administrative and management skills. I'm looking for a dynamic work environment where I can grow my career and contribute to a company that values integrity and quality. EDUCATION
Vintage High School, Graduated 1993 Napa, CA
EMPLOYMENT
TOUR CENTER COORDINATOR/MARKETING ASSISTANT. Years employed (08/2015-04/2020) Shea Homes
Rio Vista, CA. and Brentwood, CA 925-***-****
Work responsibilities included: Greeting all guest, working closely with the sales team, answering incoming calls, typing reports, invoicing coding and processing via Docusign, organizing monthly marketing events for 3 communities, purchasing supplies for all events and offices, working closely with the regional marketing team, organized Digital campaigns, prepare and deliver promotional presentations, compose on line content, spirit team coordinator, team builder lead, managed our designer homes on Tour Factory, maintenance of designer homes, basic office maintenance, scheduled appointments to tour model and designer homes, participated in weekly team and leadership meetings, among many other duties. DESIGNER. Years employed (02/2018-02/2019)
Shea Homes
Rio Vista, CA 707-***-****
Designer for community new homes. Worked with new home buyers to chose options and upgrades for their dream home. Drafted diagrams showing utilities, landscaping and flooring. Beta tested digital design studio with Roomored. Maintained on site design studio. Worked with vendors on new offerings.
ADMINISTRATIVE ASSISTANT. YEARS EMPLOYED (01/14-09/14) Kappel & Kappel Property Management
Vacaville, CA 707-***-****
Work responsibilities included: Operating telephone switchboard, taking messages, running errands, filing; typing reports, mailed out monthly statements, data entry in Word Perfect, collected payments from tenants, sending and receiving packages, making multiple copies, working with local utility companies, scheduled work orders, listed properties, running credit reports, scheduled showings and walk-throughs for the property managers. STORE MANAGER/HR MANAGER. YEARS EMPLOYED (08/96-06/05) McCaulous Department Store
Napa, CA 707-***-****
Work responsibilities included: Managed three Bay Area store locations, supervised up to fifty employees, opened and closed the store, performed register checks, change orders, pulled money from cashiers, spot checks, prepare and make bank deposits, department meetings, analyze forecast, communicate and interact with sales and buyers. Manager of HR Department:
Performed employment verification’s, hiring and termination of employees, employee training and accountability, time-sheets, and payroll.
DEPARTMENT MANAGER. YEARS EMPLOYED (08/94-08/96)
McCaulous Department Store
Napa, CA 707-***-****
Work responsibilities included: Supervising six associates, merchandizing, approving returns, inventory management, problem resolution, scheduling, customer service in store and over the phone, registered service, cashiering, stocking, taking inventory, shipping and receiving, and processing returns, making sure the customers’ needs were satisfied. SALES ASSOCIATE YEARS EMPLOYED (08/93-08/94)
McCaulous Department Store
Napa, CA 707-***-****
Work responsibilities included: Customer service in store and over the phone, registered service, cashiering, stocking, taking inventory, shipping and receiving, and processing returns, making sure the customers’ needs were satisfied.
SKILLS
Microsoft Works, Excel, Word Perfect, Gmail, Outlook mail, DocuSign, SalesForce, Internet functions, filing, 30 wpm, organization, telephone switchboard, taking messages, copies, management, sales, scheduling, payroll and training.
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