Office girl/cleaner

CURRICULUM VITAE

PERSONAL INFORMATION

E-mail : NGEMBANE RITA

WASE

Address : Ruwais, Abu Dhabi

Contact : +971-*********

Email : *********@*****.***

Nationality : Cameroonian

Sex : Female

Marital Status : Single

Visa Status : Employment (Work) Visa

HOUSE KEEPING

OBJECTIVE STATEMENT

I’m a standard driven and detail-orientated housekeeper, who is an expert at creating a welcoming atmosphere and exceeding guest expectations. I have an outstanding can-do attitude and the desire to work as a member of a structured team that includes cleaners, room attendants, laundry staff and porters. I can be relied upon to maintain the highest standards of cleanliness, and I am someone who has extensive experience of vacuuming, mopping, polishing and maintaining the general up-keep of all communal areas. As a born leader I will always lead by example, and provide a level of service that is commensurate with customer expectations. Right now, I am looking for a suitable position with a company that wants to recruit skilled, professional and dedicated housekeepers.

WORKING EXPERIENCE

Company: ROYAL CATERING ABU DHABI, U.A.E

Duration: 2018 – 2020

Position: HOUSE KEEPER

Company: NJEI FORBI BAKERY, BUEA, CAMEROON

Duration: 2015 – 2017

Position: HOUSE KEEPER

Roles and Responsibilities:

• Ensuring that rooms and public areas are cleaned to the highest standards.

• Working closely with other housekeeping and maintenance staff.

• Following strict infection control policies.

• Creating a clean and safe environment for all.

• Regularly checking the status of all rooms.

• Changing the linens and making the bed properly.

• Using vacuum cleaners, floor polishers and carpet shampooers.

• Making sure that all cleaning equipment is maintained and stored away properly.

• Washing woodwork, windows, door panels and sills.

• Maintaining the stocking levels of all point-of-sales and consumables.

• Monitoring the performance of Room Attendants.

• Entering each guest room by knocking on the door and saying, "Housekeeping".

• Cleaning lavatories, baths, sinks and hand basins.

• Dusting items around the room.

• Reporting any security issues to line manager.

• Giving guests information on room prices and special promotions.

• Flipping mattresses, cleaning curtains and dusting lamp shades. ORGANIZATIONAL AND PERSONAL SKILLS

• Excellent customer service skills – People oriented with superb interpersonal skills.

• Organizing and setting up on-going deep clean schedules.

• Assisting with the preparation of Housekeeping budgets.

• Knowledge of all security, fire and health regulations.

• Flexibility to work a variety of early and late shifts. TECHNICAL SKILLS

• Microsoft Word

• Internet Operation

EDUCATIONAL BACKGROUND

• Nursing assistant 2010

• General Certificate of Education Advanced Level 2008

• General Certificate of Education Ordinary Level 2006 LANGUAGE PROFICIENCY

English: Fluent in speaking and writing

French: Fair in speaking and writing

Contact this candidate