Office Assistant Manager

RUAN GONCALVES

New York – NY • Cell: 1-646-***-**** • Email: ***********@*****.***

Education

Federal University of Espírito Santo (UFES), Espírito Santo, BR BS of Biology November 2015

London Business Training & Consulting (LBTC), London, UK Administrative and Secretarial Training March 2016 University of East London (UEL), London, UK

BS (Hons) of Business April 2019

Institute of Hospitality, London, UK

Food Safety April 2019

Languages: Native in Brazilian Portuguese, fluency in English and Spanish language Professional Experience

Canal Hotel New York City, NY

Front Desk/Executive Office Assistant November 2019 – April 2020

• Greet customers and guests at the hotel front desk, email or phone answering any questions or inquiry

• Process reservations, payments, check-in and out in the database.

• Handle cash and deposit using the proper accounting procedures and documentation

• Assist with payroll process, invoices, complete data entry, sort, and stuff checks

• Provide backup support to Executive Manager as needed iFood Espírito Santo, BR

Logistic Manager Associate June 2019 – November 2019

• Planed and managed logistics of a restaurant monitoring material transport, inventory, purchasing and sales

• Composed financial reports and references in order to provide reliable data to decision-makers

• Reviewed and compared transportation and material costs from different vendors

• Researched and reconciled any discrepancies with payments, deliveries and bank balances

• Developed and implemented standard operating procedures to bridge data gaps and resolve issues Olive + Squash London, UK

Manager Assistant April 2018 – May 2019

• Supported the manager to organize, plan and implement strategies in a small franchise of restaurant

• Performed daily food orders, then checked invoices against charges and inventory received

• Monitored and evaluated employee work performance and followed up on areas needing improvement

• Supervised daily shift operations and ensures compliance with all restaurant standards and procedures

• Oversaw training needs, inventory control, supply orders, and other logistical responsibilities Datacentre Dynamics London, UK

Administrative Staff August 2017 – April 2018

• Maintained a corporative office scheduling and event calendars

• Compiled and generated spreadsheets capturing key data related to company’s contracts

• Answered telephones and give information, took messages, or transferred calls to appropriated individuals

• Set up and managed paper and electronic filing systems, updated and maintained documents

• Performed basic bookkeeping data

Scrutton Estates Ltd London, UK

Office Assistant March 2016 – August 2017

• Conducted bookkeeping, purchasing, accounting, inventory control, and administrative functions

• Upheld a property management office schedule to ensure day-to-day business needs were met

• Managed spreadsheets and maintained data currency to ensure accurate data availability

• Operated office equipment such as computers, photocopiers, scanners, phone and voicemail Skills

• Proficiency in Microsoft Office applications

• Advanced skills in Adobe Photoshop

• Database Management

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