Customer Service Professional

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FADEYI MARIA

Accountant

Number Forty(**), Olalekan

Street, Liasu Road, Ile-Iwe Bus

Stop, Ikotun, Lagos

070********

***********@*****.***

I'm adept at managing budgets, payroll, invoicing and all other general accounting functions in a diligent and quality-driven manner. Instrumental in keeping business operations fully compliant and working within budgetary guidelines. Fastidious in tracking all expenses and reconciling accounts. Education Background

Bachelor of Science: Accounting

Osun State University - Osun State

Second Class Upper Honors

SSCE

Federal Government Girls' College - Sagamu, Abeokuta First School Leaving Certificate.

Grandmates Nursery And Primary School - Isolo, Lagos Work History

Sales Representative

Essenza Nig Ltd, Ikeja, Lagos

Exceeded established sales goals and increased client retention

Adapted sales techniques to specific clients and promoted products based on individualized client needs

Evaluated inventory and delivery needs, optimizing strategies to meet customer demands

Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements

Utilized various sales techniques to develop relationships with customers and drive sales

Account Support Officer

Stanbic IBTC Bank, Ejigbo, Lagos

General maintenance of customers account both personal and corporate bodies

2008-09 - 2012-06

2002-09 - 2008-07

1997-09 - 2002-07

2016-07 - 2019-11

2014-09 - 2015-05

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Account configuration and mapping support for customers

Deposit mandate and reference confirmations

Account status enquiries

Marketing Executive and Debt Recovery

The Institute Of Chartered Accountants Of Nigeria, Ebute Meta, Lagos

ICAN members relationship management

Customer relationship management

Review / Update of members financial status

Maintenance of records of funds recovered

Preparation of summary of reports of the debt recovery team

Coordination of the activities of the team

Program Officer

Reg Charles Foundation, Lekki, Lagos

Coordinates the activities of Liaison Offices for the Foundation Nationwide

Prepares weekly reports of the Foundation

Maintains Database of participants at various Foundation Programs

Disseminates and manages information of the Foundation activities

Provides Administrative support to the liaison Offices Duration Post Held Organisation

Class Teacher NYSC

Community Secondary, Igbakum Ayamelum, Anambra

Coordination of Students' Programs

Preparation of lesson Notes

Evaluation and Assessment of Students' Performance

Maintenance of Student's Records

Teaching and Counselling of students

Skills

Accounting

Excellent

Administrative support

Excellent

Interpersonal relationship and

Communication Excellent

Marketing

Excellent

Budget analysis

Excellent

Advanced book keeping skills

Excellent

2014-06 - 2014-09

2014-03 - 2014-05

2012-11 - 2013-10

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MS Office Suite

Excellent

Financial management

Excellent

Invoice preparation

Excellent

Calculating liabilties

Excellent

Core Competences

Ability to work smart in order to achieve successful results

Ability to learn on other jobs with enthusiasm

Ability to work independently without close supervision

Fast adaptation in learning new things

I possess a high level of empathy with an excellent team spirit Interests

Teaching

Fashion Designing

Interacting with people

Certifications

Nigerian Institute of Management (NIM).

LEAP Africa Employability Program

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