Mechanical Engineer Engineering

MOAMEN MOHAMED MOHAMED MOHAMED

Automotive Mechanical Engineer

Personal Summary.

A highly efficient, hardworking and talented mechanical engineer. Keen to find a Challenging & suitable engineering position with an ambitious company that offers opportunities for career development and Advancement

Academic Qualifications:

* June 2015 Bachelor of Mechanical Engineering “Automotive and Tractor Department”, Faculty of Engineering- Helwan University.

Work Experience:

1- United motors company the authorized dealership for (Dodge, Jeep, Chrysler, Fiat, Alfa Romeo ) in Saudi Arabia

Period: From May 2019 till November 2019

Position: Workshop Supervisor

As a Workshop supervisor for the Main service center with annual budget of 10 million SAR carry over a lot of areas of Duties:

1. Work Bays Utilization:

Assist in workshop capacity planning and loading (increase the Workshop appointment by 30%)

Optimizing productivity, efficiency and workshop output and review for continuous Improvement (maintain the record with 93 % productivity).

Control and plan carry over jobs as well as Work in progress with the assistance Team leaders and Workshop controllers (succeed to keep record of 88 %utilization).

Controlling productive time and allocation.

2. Dealership standards:

Implement the dealer standards on the workshop floor.

Ensure about the Fixed right first time to obtain high customer satisfaction.

Train the productive to effective utilization and maintenance of tools and equipment in the workshop.

3. Customer satisfaction:

Regularly Follow up with workshop controllers and technicians on the Work in progress jobs to ensure finish it at promise time.

Monitor for the department CSI achievement and implement corrective measures where needed to achieve the department CSI target.

Period: From January 2017 till May 2019

position: Workshop team leader

Duties and responsibilities:

As a service team leader, I was responsible for overseeing the activities of a team of multi nationalities auto technicians and master technicians and quality control team in the main service center for western region.

Delegate / supervise repair orders to auto technicians and allocate job card to match with the technician’s skills to achieve fixed right fist time.

Effectively follow up the work in progress job card to ensure complete the repairs on Time.

Monitor the workshops KPI'S and assist in making long term plans for improvement.

Create and ensure implementation of training plans to enable the team to Accomplish their tasks efficiently.

Ensure the workshop operation’s adherence to company standards and Achievement Of departmental targets & objectives.

Independently conducting all the tests and measurements for troubleshooting in Accordance with the specifications provided by the manufacturer for all vehicles.

Train the technicians to work within the standards according to company policy and Improve the ability of the team members.

Assist for the technicians with guided level diagnostic to ensure a prompt vehicle

Repair. Ensure that the repairs are carried out within promised delivery time and Estimated cost.

Writes technical reports regarding the repairs done. 2- AL Yassin automotive Group (Chevrolet & Opel )

Period: August 2015 – November 2016

Position: service advisor

Duties and responsibilities:

Receive customers vehicle for services and repair jobs and raise the orders on system

Fully understand with the customer need and explain it technically on the repair orders.

Provide detailed explanation and technical justification for the additional repairs with the cost Estimate and obtain approvals from customers.

Follow up with the workshop and controllers regarding the repairs to ensure finish the vehicle with the promised time and cost.

Follow up with the customers to update them regarding the process on the vehicles.

Check the customer's cars before delivery to ensure about the repairs done.

Raise for warranty approvals.

Follow up with parts department regarding the parts needed for customers Vehicles. Training Courses:

Engine Management Fundamentals phase 1 & 2 - FCA performance institute

Vehicle communication system Phase 1 & 2 - FCA performance institute

Electronic control systems Phase 1 & 2 - FCA performance institute

Connecting with customers - FCA performance institute

Automatic transmission operations

All certification available upon request

Personal Skills

Ability to handle several tasks and responsibilities simultaneously.

Strong presentations skills to present technical information to different audience

High energy for continuous improvement

Strong management skills

Passion

Leadership Skills

Decision maker

Working under pressure

Teamwork Player

Languages:

Arabic : Mother Language

English : Excellent speak and written

Personal Details:

Moamen Mohamed Mohamed Mohamed

DOB: 25/10/1991

E-Mail:

******.*************@*****.***

Nationality: Egyptian

Address: Al Nahada 2, Dubai

Mobile: 009***********

Visa Type: Visit Visa

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