Planisware Business Analyst

Harsha Vardhan

Workday and Planisware Consultant

Phone Number: 410-***-**** E-Mail: **********@*****.***

A Senior Workday ERP and Planisware PPM Consultant with over 8 years of IT expertise in System Analysis, Project Management, Business Analysis, QA Support, Entrepreneurship, and UX/UI Design Support, with comprehensive experience in supporting Business Process Management and Project Management.

Led geographically dispersed and offshore teams Artifact creation and user story formulation

Cross-functional team collaborations Track tasks using Excel, SharePoint, JIRA, and OneNote

Agile/Scrum/Lean methodologies to augment SDLC Prepared and enhanced data flow diagrams

End-To-End product testing and requirement gathering Client interfacing and management of QA team

Enthusiastic and self-motivated Comfortable at working within competitive settings

Worked in Supply Chain, Healthcare, 401K, Banking and Finance projects with an emphasis on Business/Systems Analysis.

CORE SKILLS AND COMPETENCE

● Collaborate with development teams, QA, and cross-functional business teams in the planning, design, development, and deployment of projects and product enhancements.

● Provide knowledge and mentoring support to Workday and Planisware users as a Technology Consultant.

● Implemented Planisware PPM for Johnson and Johnson’s Supply chain management, by working with their Business segments (Consumer, J&J Vision, Procurement, Janssen, Deliver).

● Implemented the Finance module of the Workday ERP for Amplity Inc.

● Collaborate with Financial and Business stakeholders to create and maintain requirements with an intent to enhance the Workday and Planisware UI, functionality, and new capabilities.

● Update Readiness - Keep current with system releases, via release notes, and schedule internal release review meetings to understand changes and new functionality.

● Provide functional and technical expertise when analyzing, designing, developing, and implementing business processes and applications, writing user stories and bugs.

● Experience with all the phases of Software Development Life Cycle (SDLC). Hands-on experience with implementing complete Software Development Life Cycle methodologies such as Waterfall, Agile (Scrum).

● Good at Performing Business Process Analysis - In-Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.

● Experience in customer and client interaction at various levels to better understand the client’s business process, system, functional and technical requirements.

● Worked on Financial Middleware integrations through Workday, with MuleSoft and Gorilla Expense Tracker.

● Detailing User Stories from Product Backlog, Sprint Backlog, and clear understanding of Burndown charts.

● Efficient at Requirement gathering, Modeling, System Designing, Testing, Validation, Workflows, and Data Management.

● Served as a functional lead, interfacing between business leads and supporting IT resources, by bridging the gap between the QA and Development teams, to ensure test and integration plans meet requirement objectives.

● My time in TCS gave me good expertise in call center customer service and operations to support and understand the systems and capabilities of the software that are built by TCS.

● Experienced in End-to-End Requirement Analysis with Process Improvement and LEAN approaches, including strong understanding of LEAN principles.

● Proficient in developing artifacts such as Business Requirement Documents (BRD), Functional Requirement Documents (FRD), System Requirement Specifications (SRS), Use case document, User stories, Product backlog, Sprint backlog, Traceability Matrix.

● Conducting user research for concept and usability. Also, testing and gathering feedback for the UX designs.

● Collaborating with Designers and Developers to create intuitive, user-friendly software prototypes using Adobe XD and Adobe Photoshop CC.

● Prepared graphical depictions of project processes using Activity diagrams, Sequence diagrams, Entity Relationship Diagram (ERD), Use Case diagrams including the business workflows using MS Visio.

● Proficient in defining Test cases and working closely with QA team in performing Functional testing, Regression testing, User Acceptance Testing (UAT). Experience in identifying, documenting, and reporting the defects.

● Have excellent learning aptitude and team management skills by driving decisions and motivating a team towards delivering product without any compromise on the quality and standards of it.

● Been a part of the R&D team in Ascensus, which gave me enough exposure to build Web Services using MVC Architecture and Windows Forms, with C# as supporting language.

● Proficient with Website Building Tools like Wix, Wordpress, Blogger and Skilled with Editors like Corel Video Studio, Pinnacle Studio 20.

TECHNICAL SKILLS

ERP and PPM Tools

Requirement Management

Document/Content Management

Business Modeling

Business Intelligence

Defect Tracking

Operating Systems

Methodologies

UX Designing Tools

BA Deliverables

Risk Management Tools

Workday ERP and Planisware PPM Implementation

HP ALM, JIRA, Confluence, Visual Studio Team Services (VSTS), Trello

SharePoint, Smartsheets, Confluence, Box, MS Office - Word, Excel, Microsoft Teams

MS Visio, Pencil

Business Objects, Tableau

HP Quality Center/ALM, Rally, JIRA, Visual Studio Team Services (VSTS)

Windows, Mac, Ubuntu

Agile/Scrum, Kanban, Waterfall

Adobe XD, Adobe Photoshop CC, Zeppelin, Balsamiq, Pencil

Created/Revised/Executed the following: User Stories, User Acceptance Criteria, Business Analysis Documents, Planning & Process Maps, Business Process Models, Data Flow Diagrams, Requirement Specifications, Use Case Scenarios.

JIRA Service Desk, SharePoint Issue Tracker, Salesforce

EXPERTISE

Software Development Processes

Information Analysis

System Requirements Analysis

Product Development

System Maintenance & Upgrades

System Designing (UML Diagram)

Customer Service

Specification Development

Initiation Observation

Process Improvements

Feasibility Report Generation

Structural Analysis (UX Design)

Root Cause Interpretation

Quality Assurance

Model Building (Workflows)

Performance Validation

Team management

Research and Development

Strategic Planning and Analysis

Business Operations

Database Management System

SELECTED ACHIEVEMENTS

Business owner for ‘Voliric Games’, a Board Game publishing company focusing on 2 major releases in 2020/21, with a team of designers from different countries and backgrounds in various artistic fields.

Business Owner for ‘Gyft-a-Kard’, a small startup of customized printable greeting cards.

Served as a cultural secretary for VISA (Villanova Indian Students Association).

A Blogger and currently Reviews movies, on a portal built for the same.

EDUCATION

MASTER OF SCIENCE IN COMPUTER SCIENCE CGPA: 3.4/4.0 May 2016

VILLANOVA University, Villanova, PA, USA

BACHELOR OF TECHNOLOGY IN INFORMATION TECHNOLOGY CGPA: 8.20/10.0 MAY 2012

GITAM University, Visakhapatnam, India

PROFESSIONAL EXPERIENCE

Johnson & Johnson, Skillman, NJ, 08558 May 2019 – PRESENT

Planisware Business Analyst – J&J Project and Portfolio Management System

Configuring Planisware modules like Projects, Resources, Portfolio, Buckets & Investments, and Reporting.

Articulate Business segment requirements into User stories, Assumptions and Acceptance Criteria. Further provide support to the Planisware and QA teams with Story, and Issue tracking.

Formulating Business and Technical Assumptions and incorporating them with the User Stories for enhanced quality.

Maintaining system configurations, documentations, and procedures to track project progress.

Maintaining Jira, SharePoint, and Confluence boards to increase efficiency of the project by tracking/working on issues.

Work with the Business Product Owners to identify and analyze the Hypercare, TAT and UAT bugs.

Bridge the gap between the Planisware development team and the J&J business segments with Production issues and hyper care support, articulating new requirements, prioritizing segment stories etc.

Monitoring Planisware PPM system performance and recommending UI, UX and IT performance solutions.

Test, verify and accept the expected end results of the Planisware components to ensure completeness.

Prepare templates, mock-ups, and presentations with Planisware UI elements to gather accurate requirements.

Providing requirements to the QA team and making sure that the company standards are followed in writing test cases.

Working with other Business Analysts to make sure that the functionalities of the production deliverable are in sync.

Managing the Testing team and gathering requirements through Alignment and Customer confirmation sessions.

Approve schedule for system downtime, understand the impact and provide communication to the user community

Partner closely with Planisware team to ensure provision of the agreed levels of support, timely resolution of issues and communication of system status

Represent Planisware and Product owner in business strategy discussions and ensure long term strategies are in place.

Providing access control to Planisware and Product owner with appropriate tracking and auditing of active user lists.

Provide input and approval to formal system documentation.

Preparing Data Flow Diagrams and Use cases using MS Visio, in the initial phases of the project to better explain the chain of events for the Team and to make sure the right technical process is followed.

Coordinate regular system clean-ups of ancillary data and occasional support with Data Migration, to and from the downstream systems like EDL (Enterprise Data Lake) and Instantis, etc.

AMPLITY HEALTH INC., YARDLEY, PA, 19152 APRIL 2018 – April 2019

Workday Systems Analyst – Finance Module

Extracted data from legacy systems and performed a data transform to workday compatible format.

Built Core HR and Finance integrations to send employee, cost center, and banking data to and through Workday.

Experience with administration and implementation of Workday Finance.

Involved in Full cycle implementation of Workday Modules like HCM, Finance, Payrolls, and Benefits.

Prepare records of validated results according to the client requirements and tested software products accordingly.

Research on the latest technologies and configured hardware and software to increase work efficiency and effectiveness

Trained newly hired systems analysts in leading software requirement analysis and procedures.

Defined and documented high-level business detail business requirements to meet stakeholder’s expectations.

Identify, verify, and document functional and technical requirements using requirements management tools.

Prepared business flows for each module and sub-process that is being delivered by Workday, so that anyone on the team of Amplity Inc. can understand the process flow of a transaction, and be able to perform the action, without going through the hassle of reading through documents or gathering their own requirements.

Worked in close liaison with Finance Product owner and made sure that every module of the Finance branch is completely being implemented in the Workday deliverable. Also, verifying the unit test cases and getting a sign-off.

Had sessions with stakeholders to identify the security roles within each management team to perform the initiation and approval actions within Workday modules.

Performed UAT and End-to-End testing of the complete Foundation Tenant delivered and provided a sign-off.

Gathered information when Vice Presidents, Sponsors, and Product Owners are taking decisions, to understand the process flow of Expenses, Invoicing and Revenue reconciliation and to make sure that my QA team will understand the same and pursue their testing activities accordingly.

Amplity Inc. has clients and management teams on the international market. So, one major responsibility was to coordinate with Amplity’s International SMEs and make sure that their requirements and changes are being added to the overall process flows, delivered by Workday.

Finance in Amplity Inc. is a big branch, with teams working on Procurements, Banking and Settlements, Financial accountings, Business assets, Customer contracts, Supplier invoices, Expenses, T&E expense tracking, and Project Billings. Worked as a point of contact with the managers of these teams, with respect to the work functionalities being delivered.

UPMC – UNIV OF PITTSBURGH MEDICAL CENTER, PITTSBURGH, PA, 15216 JANUARY 2016 – MARCH 2018

Business Systems Analyst

Maintained the integrity and functionality of business unit systems by effectively performing system and database management. Validated inbound and outbound data using Swagger UI tool.

Analyzed and troubleshot software and hardware issues in a bid to keep systems operational.

Formulated Epics, Features and Tasks/User stories in VSTS and participated/led the Backlog refinement sessions.

Developed recommendations and coordinated issue resolution with IT professionals and external service providers.

Planned, prioritized, and delivered system enhancements and provided support to upgraded systems.

Conducting and attending meetings with Business Users and Product Owners to note down the requirements that their clients would expect to see in the product being built.

Writing down the User Stories once the requirements have been finalized. So that the Development team can depend on a concrete set of goals, as they start building the product. The User Stories are often discussed with Technical Leads beforehand.

The type of Meetings held with my Development team includes Scrum calls in the morning and Bug Triage meetings in the evening. Also, Sprint Review, Sprint Retrospective and Sprint Planning meetings once a week each, respectively.

Creating tasks for the allocated UI and Developmental resources and managing their work hours, so that the work towards a certain goal (User Story) in a Project is happening as planned.

Writing Test Plans and Test cases and hosting them in VSTS (Visual Studio Team Server), so that anyone in the Team can access them. Also, carrying out the Manual Testing work responsibilities as soon as some part of the Product is built.

To perform Regression Testing, whenever two or more features are combined or implemented into the existing portal.

Preparing Roadmap charts with deadlines and time trackers for all the important sections and pages that are either in progress or already built, to be able to track the Timeline of events.

Preparing Percentage charts with all the activities listed, to have a better understanding of where we stand with respect to product development progress.

Preparing Link Blocks and Current state documents when a section is being pushed to Legacy state and a new version is in progress so that we can compare and make sure nothing has been missed.

Review of development specifications.

Providing the Marketing team with screen captures as soon as a section of the website is built by the UI team and the CMS content has been applied, so that they can update us the changes on the go so that we can fix them and be on par with Business requirements and clients.

Maintaining content through Umbraco CMS. This would help us make textual changes on the websites easily, with a single click and not bothering the developers every time a text related change must be made.

ASCENSUS INC., DRESHER, PA, 19025 JUNE 2014 – DECEMBER 2015

Developer, Business Analyst

Gathered requirements through brainstorming sessions, prototyping and sprint meetings.

Conducted GAP Analysis by creating process flows highlighting the differences between the current (As-Is) environment versus the target (To-Be) environment.

Created traceability matrices to map the functional requirements with test scripts.

Monitored migration of applications from old school Mainframes to C# based Web services and Micro services.

Worked closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.

Created sample UX designs using Adobe XD and Balsamiq.

Maintained UI designs in Zeppelin and attained approvals through discussions on each segment of the design.

Presented designs to the Marketing Team for their Approvals on the demo UX designs that were designed.

Made use of the features in VSTS to divide and track the Test cases, Test results, etc.

Initiated the use of Microsoft Teams for document and content management, meetings, and team building activities.

Tested the Microservices, using Swagger to make sure the right endpoints are being hit by the code.

TATA CONSULTANCY SERVICES, HYDERABAD, INDIA, 500081 JUNE 2012 – May 2014

Developer, Business Analyst

The first-ever RTGS (Real Time Gross Settlement) transaction of One Million rupees, through the SafeNet security module, was done from IDRBT to one of its client banks, under my supervision.

INFORTECH, TOKYO, JAPAN, 110-0016 MARCH 2011 – JUNE 2011

Developer Intern

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