Brittany Mosher
Austin, Texas ***** 860-***-**** ********.*.******@*****.*** www.linkedin.com/in/brittannmosh/
Professional Summary
Enthusiastic administrative professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Fresh graduate with a BS in Accounting that has a clear understanding of data analysis and verbal/written communication, with training in all MS programs. Motivated to learn, grow and excel in the financial industry.
AREAS OF EXPERTISE
Customer Service
Business Technology
Cross-Cultural Communication
Global Security
Administrative Support
Records Maintenance
Secret Clearance
Technical Support
Office Coordinator
Quality Assurance
Microsoft Office
Facilities Management
PROFESSIONAL EXPERIENCE
BUILDING SERVICES COORDINATOR Dell Technologies, Round Rock, Texas 11/2017 to Present
Work closely with the facilities manager to support all facilities activities while serving as the primary point of contact for internal and external customers.
Create, update, and maintain worker profiles using MyHR Fieldglass systems for approximately 370 contingent workers.
Greet visitors with a friendly and upbeat demeanor; verify identification and issue temporary badges following Global Security procedures.
Always maintain up to date knowledge of building layout to direct employees and visitors to the correct location.
Act as the First Responder in emergency situations and alert the Global Security Operations Center.
Utilize IWMS system to create work order requests; resolved all walk-in customer issues resulting in 80% positive return.
OPERATIONS OFFICE CLERK US Army, Fort Hood, Texas 6/2016 to 11/2017
Provided complex administrative support to the Operations officer and Personnel supervisor in a professional office setting.
Maintained program and personnel records for 80-120 employees; conducted period audit and quality checks for accuracy.
Processed and prepared document such as memos, presentations, official documents, and internal communication.
Collaborated with internal and external customers to ensure all administrative tasks are completed in a timely and efficient manner.
Operated office machines including copiers, scanners, fax machines, telephones, and computer; troubleshoot basic equipment malfunctions.
UNMANNED AIRCRAFT SYSTEM OPERATOR US Army, Fort Hood, Texas 9/2014 to 6/2016
Operated the unmanned aerial vehicle and supporting systems to gather intelligence for missions planning and operations.
Launched and recovered air vehicle; conducted pre-flight, in-flight, and post flight checks/procedures to reach 102.3 flight hours.
Operated and performed operator level maintenance on communication equipment, power sources, and light & heavy wheeled vehicles.
Planned, analyzed, and reported flight missions results for multiple internal departments and external companies.
Operated mission sensor/payload for target detection.
EDUCATION & CERTIFICATES
Master of Accountancy Oklahoma University, Expected June 2022
Bachelor of Science in Accounting Capella University, January 2020
Digital Training Management Certificate US Army, Fort Hood, TX
Unit Armorer Course Certificate US Army, Fort Hood, TX
Advanced Skills Course Basic Skills Course Unmanned Aircraft Systems