Sales/marketing

Caitlin Willner

Highlands Ranch, CO ***** 720-***-**** *******.*******@*****.*** www.linkedin.com/in/caitlin-willner/

Sales Representative

Pharmaceutical Sales Sales Leadership & Support Revenue Generation

Accomplished college graduate with experience and education providing the leadership and support needed to drive the achievement of key organizational sales-related business goals and objectives. Skilled at analyzing client needs to identify the proper sales solutions, leveraging strong communication skills, in-depth product knowledge, and a persuasive nature to sell product and service benefits and the organization’s value proposition in an effective manner. Demonstrated strength building and maintaining strong, long-term relationships with strategic sales partners, including decision-makers, based on the effectiveness of the solutions presented. Excited to combine education with real-world experience to deliver impactful results while leading in fast-paced, competitive business environments.

Areas of Expertise

·Consultative Solutions Sales

·Service Excellence

·Marketing Practices

·Business Relationships

·Sales Best Practices

·Strategic Sales Partnerships

·New Business Development

·Stakeholder Communication

·Strategy & Execution

·Sales Presentations

·Product Knowledge

·Customer Education

Education

Bachelor of Arts, Communication and Media Studies– University of Colorado, Boulder, CO, (2020)

Dual Minor: Leadership and Technology/Arts and Media

Professional Experience

SERVER 2019 - Present

Eureka Restaurant Group, Boulder, CO

·Deliver exceptional levels of service designed to create a positive customer experience and drive increases in satisfaction and loyalty.

·Leveraged in-depth knowledge of the menu to answer customer questions in a timely, professional manner.

·Trained new servers on menu knowledge and service best practices in line with strict corporate specifications.

SALES ASSOCIATE 2019

Christy Sport, Highlands Ranch, CO

·Delivered high levels of service while selling product benefits to customers ranging in age from 4 to the mid-'70s.

·Managed shipment orders on both ski gear and clothing as needed.

·Notable achievements while in the position included:

oServed as the top sales associate throughout the winter selling top ski brands, including Helly Hansen, Arc’teryx, High Sierra, Smartwool, Burton, Patagonia, and Kari Traa.

SOCIAL MEDIA MARKETING INTERN 2018

Starwood Retail Partners, Lakewood, CO

·Held a key marketing role, researching clients, promoting the company presence on social media, and executing events, including Music on the Plaza, Festival Italiano, Belmar Boo, The Rink, and other community engagement events.

·Designed the website homepage for Belmar Plaza through Retailhub, including the directory, phone numbers, and hours of operation.

·Managed all social media platforms in a manner that kept guests and residents updated on current events and trends.

SALES ASSOCIATE 2017

Weekends, Boulder, CO

·Worked to create and enhance strong relationships with high-end clientele, delivering a level of service designed to drive increases in satisfaction and loyalty.

·Curated the store's image to enhance brand identity successfully and expand on its social media presence.

·Notable achievements while in the position included:

oMaintained top sales for high-end brands, including Rag & Bone, Zadig & Voltaire, AG, and Alexander McQueen.

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