Store Manager Sales
Resume:
Curriculum Vitae
of
Shané Smith
SURNAME : Smith
NAME : Shané
KNOWN AS : Shané (pronounced Shaney)
GENDER : Female
NATIONALITY : South African
ID NUMBER : 830***-****-***
DEPENDANTS : None
RACE : White
HOME LANGUAGE : Afrikaans
OTHER LANGUAGES : English
AREA OF RESIDENCE : Villiersdorp, Western Cape
CONTACT NUMBER : 079-***-****
EMAIL ADDRESS : ******.*******@*****.***
DRIVER’S LICENCE : Code 08
NOTICE PERIOD : None
PROFESSIONAL PROFILE
An enthusiastic a n d dedicated professional with excellent experience of planning and coordination gained within a demanding, fast paced environment, a high level of general management skills and a good understanding of the public sector. Demonstrates the ability to lead and motivate a team to satisfy all requirements, targets and deliver the highest levels of quality and service. Quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Able to work well on her own initiative and to demonstrate the highest levels of organisation and prioritisation required to meet tight deadlines. Possesses excellent interpersonal skills and can communicate concisely at all levels.
SECONDARY QUALIFICATIONS
SCHOOL : Andrew Rabe High School
HIGHEST GRADE PASSED : Grade 12
YEAR : 2001
CERTIFICATES, COURSES & TRAINING
Business Management Course - The South African Gold Coin Exchange
Sales Management Course - CelluCity
Human Movement Science – England
COMPUTER LITERACY
MS Word
MS Excel
MS PowerPoint
Pastel
Sage
CURRENT EMPLOYER : Browns the Diamond Store (PE & Somerset West)
POSITION : Sales Consultant
DURATION OF EMPLOYMENT : May 2015 – April 2020
JOB DESCRIPTION
General administration and filing
Draft minutes for weekly meetings
Monthly credit card reconciliations
Weekly stock takes
Drafting of, sending and following up on invoices
Daily cash-up entries on Pastel
Month-end process – cash-ups, banking, timesheet etc.
Compiling monthly roster for staff
Compiling and submission of weekly reports
Keeping track of customers’ accounts
Creating customer base on Pastel
Merchandising of store collection stock windows and drawers with merchandise
Promote sales by assisting customers and offering suggestions
Provide prompt and courteous service to all customers
Responsible for ensuring store appearance is clean and presentable at all times
Responsible for stock move IBT in and IBT out
Daily Stock count
Stay informed of store policies, procedures, and promotions
Day to day of store banking and administration
Keeping clients up to date with product knowledge
Following sales plan for each month
Achieving of individual sales target and meeting of store target
Entrusted with opening and closing of the store
REASON FOR LEAVING : Retrenched Due To Covid- 19
EMPLOYER : The South African Gold Coin Exchange
POSITION : Sales Assistant
DURATION OF EMPLOYMENT : 2012 - 2015
JOB DESCRIPTION
Merchandising of the store
Assisting to identify the opportunities for upcoming products and for development and enhancement of existing products
Invoicing on Pastel
Opening and closing of the store
Cold Calling and Marketing to get new business
Ensuring the highest level of customer service and following sales plan for each month
Achieving of individual sales target and meeting of store target
Doing of store stock take everyday
Day to day of store banking and administration
Keeping clients up to date with product knowledge
REASON FOR LEAVING : Due To Family Reasons
EMPLOYER : JCS (UK)
POSITION : Personal Assistant / Senior Administrator
DURATION OF EMPLOYMENT : 2010 – 2012
JOB DESCRIPTION
Diary management for the Director
Booking of flights and accommodation and making all necessary travel arrangements
Arrangement and booking of meetings and appointments
Preparation and presenting of PowerPoint presentations
General administration
Assisting in the formulation, planning and monitoring of policies and procedures
Preparation of weekly and monthly reports
Arranging of meetings with customers, existing and new
Managing and evaluating projects
Researching, preparing and writing up reports and briefing papers
Monitoring and reporting on performance and quality issues, ensuring value for money
Supervising and managing of staff
Providing support and a strategic steer to management
Dealing with telephone and email enquiries
Keeping of dairies and making appointments for staff
Opening and closing of store
REASON FOR LEAVING : Returned To South Africa – Visa Expired
EMPLOYER : Emson Haig Jewellers (UK)
POSITION : Head of Department
DURATION OF EMPLOYMENT : 2008 - 2010
JOB DESCRIPTION
Diary management for the Director
Booking and arrangement of meetings and appointments
Booking of flights and accommodation and making all necessary travel arrangements
Preparation and presenting of PowerPoint presentations
Assisting in the formulation, planning and monitoring of policies and procedures
Preparation of weekly and monthly reports
Promote a customer focused approach to meeting the customer's objective
Perform administrative duties such as answering of the telephone and preparing expense reports
Assist in developing floor standards, visual merchandising, customer service standards and sales techniques
Achieve and exceed department sales goals
Coach and counsel associates to meet and exceed established productivity standards and goals
Utilize revenue and reports to monitor sales, analyse deficiencies and respond quickly to opportunities
Maintain store security policies/standards daily and lead annual inventory process
Opening and closing of the store
Daily cash-up and banking
Monitoring and entering of stock levels on SAGE
REASON FOR LEAVING : End Of Employer Contract
EMPLOYER : CelluCity
POSITION : Sales Assistant
DURATION OF EMPLOYMENT : 2006 - 2008
JOB DESCRIPTION
Singing up of new contracts
Ordering of new stock and dealing with faulty stock
Taking in repairs and sending them away and tracking of phones
Stocktaking of stockroom once a week
Merchandising of the store
Ensuring the highest level of customer service, through friendly and helpful interactions with all customers
Opening and closing of the store
REASON FOR LEAVING : Opportunity To Work Abroad
EMPLOYER : Virgin Active
POSITION : Fitness Instructor and Front of House
DURATION OF EMPLOYMENT : 2004 – 2006
JOB DESCRIPTION
Showing clients how to use equipment and how to use it
Answering phone calls and dealing with complaints
Day to day banking and administration of the club
Dealing with safety protocols of the gym
Data entering of new contracts and chasing late payments
Opening and closing of the club
REASON FOR LEAVING : End Of Employer Contract
EMPLOYER : Buzzi Chic Footwear
POSITION : Store Manager / Sales Executive
DURATION OF EMPLOYMENT : 1997 – 2004
JOB DESCRIPTION
Store Manager: 2003 - 2004
Sales Executive: 1997 – 2003
Meeting and exceeding of store targets
Recording of sales and ordering stock
Assisting to identify the opportunities for upcoming products and for development and enhancement of existing products
Maintaining the company's contact database management with up to date contact, accurate and activity details
Producing monthly sales report
Doing monthly shift roster for staff
Day to day of store banking and administration
Opening and closing of store
REASON FOR LEAVING : Retrenched Due To Company Closing Down
The South African Gold Coin Exchange
André van der Merwe (Store Manager)
Browns the Diamond Store
Annie van Staden (Regional Manager)
PERSONAL INFORMATION
EDUCATIONAL QUALIFICATIONS
EMPLOYMENT HISTORY
REFERENCES
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