Employee Relations Maintenance

WILLIE MUNFORD

Hope Mills, NC ***** 706-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Accomplished management professional with 21 years of career progression in fleet operations, maintenance operations, logistic operations and supervising equipment readiness programs. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives. Outstanding communicator and well-versed in employee, vendor and partner relations. SKILLS

Maintenance Supervisor

Fleet Management

Cost reduction strategies

Work flow planning

Global Command and Control System certified

Systems Applications & Products in Data

Processing

Management information systems

Risk analysis and management

Supply chain distribution

Budgeting

Operations Management

Top Secret Security Clearance

Environment Compliance (OSHA)

Project Management

Employee relations

Superb time management skills

Logistics Management

Staff Management

Employee relations and conflict resolution

Event planning

Cross-functional communications

Stock Control

Safety & Fire Prevention Program

WORK HISTORY

Maintenance Supervisor 05/2001 to Current

United States Army

Collaborated with vendors and suppliers to effectively managed and budget for over $3 million in life sustainment supplies and equipment repair parts.

Advised the 3

rd

Iraqi Army Division G4 section on the implementation of three levels of maintenance support concept resulting in the decrease of equipment time in shop by over 33% improving their Operational Readiness Rating from 44% to 78% in less than eight months.

Trained the Division Maintenance facility on properly requesting, maintaining, and issuing repair parts which increase efficiency by 50% reduced pilfering.

Supervised six Global Combat Support System-Army Clerks and implemented new programs which lead to 20% increase productivity in line support to customers.

Created and implemented new packaging and preservation system resulting in a 35% increase in proficiency.

Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Evaluated upcoming program plans to forecast expected resource needs resulting over 1,360 successful resupply missions from Kuwait to Iraq over 12 months.

Managed maintenance requirements for 13 Transition Teams including 54 Up Armored HMMWV’s, 115 pieces of communications equipment, 54 crew served weapons and 144 Nigh Vision Devices

Supervised workflow, section Key Control, stock records, accounting and supply reports for property, equipment, and shop stock valued at $20,000,000.

Supervised the production control functions for seven work centers to include vehicle service and repairs; weapons maintenance; power generations equipment; soldering and fabrications shop; Equipment Records Parts Specialists; finance / budget control and Shop Stock Control management

Supervised and Mentored three food and fuel service managers and 14 food and fuel service specialists in Dinning Facilities Operations, Bulk fuel operations in support of 189 Coalition Forces service members for 15 Months.

Processed and reported over 131 enemy action reports and 196 Non-Hostile Situation Reports resulting in flawless flow of information providing an accurate view of combat operations to higher command.

Monitored and scheduled equipment service program; monitored maintenance and repair parts supply requirements; validated all unit maintenance data in Global Combat Support System-Army; Advised staff and commanders on maintenance and material readiness for over 220 pieces of equipment resulting in 100% of missions accomplished.

Planned and programmed needed logistics support to fulfill wartime requirements.

Managed ground transportation of personnel and cargo to over four installations in support of daily operations with zero missed planned delivery date compounds supporting life sustainment to over 150 personnel.

Reviewed financial reports and created a budget for repair part with accounting staff quarterly ensuring funding for equipment repairs and services were 100% accurate ensuring the unit always had the safest most mission ready equipment at all times.

Supervised various logistics processes, including distribution management, vehicle management and contingency operations.

Liaised with federal and military organizations to schedule and coordinate movement of personnel, materiel, and supply shipments.

Produced weekly status reports detailing logistic operations and problems.

Organized purchase and delivery of materials needed for various contracts.

Resolved conflicts and negotiated mutually beneficial agreements between contractors and service members providing an product work relation improving maintenance support from exterior sources by 10%.

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. EDUCATION

Bachelor of Arts: Criminal Justice Administration, 03/2018 Columbia College - Columbia, MO

Associate of Arts: Criminal Justice Administration, 12/2008 Central Texas College - Killeen, TX

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