Billing Coordinator

MOHAMMAD TAWSIF ISLAM

**** ***** ****** *******, ** 347-***-**** *.********@*****.***

Objective

Self-motivated billing and administrative coordinator with a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with accounts receivables/payables, billing and clerical knowledge.

Skills

Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), QuickBooks, NetSuite, AS400

Performance-driven professional; proven ability to contribute to cross-functional initiatives and maintain a focus on established goals

Languages: English, Bengali, Urdu, Hindi, Spanish

Typing Speed: 75WPM

Education

Hunter College, City University of New York

Bachelor of Arts in Economics December 2019

Bloomberg Market Concepts Certification: Proficient in Economics,

Currencies, Fixed Income, and Equities. May 2020

Experience

Billing/Administrative Coordinator Trustforte Corporation 12/2019 – Present

-Maintenance of detailed digital files of clients’ cases and company personnel.

-Performed general bookkeeping duties, including posting information to accounting software and QuickBooks Online.

-Reviewed and verified invoices for accuracy.

-Resolve client problems with their accounts for all or any invoices/billings or cash applications.

-Review/prepare customer refunds for duplicate payments and over payments.

-Distributed client invoices and ensure that receivables are collected in a timely manner.

-Enhanced communication and maintained relationships with high profile clients via phone and email.

Shift Lead Manager Walgreens Company 08/2017 – 11/2019

Customer Service Associate Walgreens Company 02/2015 – 08/2017

-Oversaw a team of up to 10 and delegated tasks accordingly, to successfully increased sales by 15%.

-Liaise with customers to identify their needs and recommend the appropriate products and services.

-Balanced daily cash deposits and bank vault inventory with a 0% error rate.

-Balanced daily cash reports of sales exceeding $20,000 each day.

-Delivered prompt, accurate and excellent customer service.

-Oversaw store operations and single-handedly opened, operated and closed the store on a weekly basis.

-Reviewed KPI dashboard and created ideas to merchandise based on store/district trends.

-Reviewed monthly operating statements to provide research and analysis to improve store trends.

-Assisted with processing payroll for over 90 employees on bi-weekly basis using Kronos software.

Intern Generation Tech by Microsoft 05/2013 – 09/2013

Developed basic coding skills in C++ and mobile application making skills. Won 3rd place in annual GenTech tournament for best mobile application created.

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