Thy Nguyen
BUSINESS ADMINISTRATION & MARKETING PROFESSIONAL
***.******@*****.***
Seattle, WA
SKILLS
● Leadership
● Cold - warm calls
● Customer service
● Prospecting
● Creative
● Communication
● Negotiate
● Project management
● Interpersonal
● Data entry
● Demonstration
● Email Marketing
● Social media
● Tools: Microsoft Office,
Google Suites,
Outlook, Excel, IBM
SPSS Statistics,
Hubspot, Salesforce,
SAP
● Bilingual: English and
Vietnamese
EDUCATION
● Associate’s degree in
Business
Administration at
Highline College
May 2020
ACHIEVEMENTS
● Global Fest ‘18
● Charity Bazaar ‘16 -’17
● I-SWEEEP Bronze
Metalist
● E-Piko Silver Medalist
PROFILE
Recent graduate in Business Administration with experience in client-facing positions included cold call, email marketing, outside sales, and integrated marketing in business development. One of the biggest motivations when it comes to Sales is to build a healthy relationship with clients to understand their needs and from them tailored the right solution to help the clients with their overall goals while also benefits the business. Passionate about working with customers—building strong relationships. Goes above and beyond to elevate the customer experience. Continuously strives to gain new skills and experiences and thrives in a fast-paced environment.
EXPERIENCE
BUSINESS/MARKETING ASSISTANT THUNDERWORD NEWSPAPER Highline College in Des Moines, WA / 2018 — 2020
● Initiate 10+ outbound calls and 20+ emails to potential customers in roles ranging from developers to senior directors on a daily basis
● Collaborate with a team of 2 to manage budgets and projects which result in increased sales. Create customize and targeted email for each client
● Responsible for negotiating paid ad placement, affiliate programs, sponsorship programs, email promotions, or marketing campaigns with 4-year college/ university and businesses that offer internship programs in the Puget sound area
SALES & MARKETING COORDINATOR DREAM JOB CATCHER
Seattle, WA / Fall 2018 and Summer of 2019
● Drive additional value by identifying follow-up opportunities through tactical outreach for 100+ people on a daily basis with 60% add-back rate using the LinkedIn organic messaging system
● Establish long-lasting and successful relationships that conversion to appointments with professionals
● Handling a big volume of sales and marketing appointment schedule and calls for sales leader
SALES ASSOCIATES HC BOOKSTORE
Seattle, WA / 2018 — 2019
● Served over 50 customers per day and drive $800 per day on average in sales while maintaining the highest professionalism when communicating to customers
● Coordinate with Business Manager to develop fine-tune messaging, presentations, processes, and campaigns
● Follow-up on orders by phone and e-mail, tracking each to close