Dedicated Senior Administrator /Receptionist /PA
Resume:
BIANCA ANELICE MORTON
Dedicated Senior Administrator /Receptionist /PA
Roodepoort, Gauteng
**********@*****.***
I am passionate about my profession. I'm professionally experienced in working for fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, able to multi-task effectively, High energy background in event planning, promotion, Possess outstanding communication skills, superior presentation abilities, a passion for excellence, and a contagious enthusiasm. Tenacious and resourceful.
Practice Manager and Front Desk medical Receptionist Roxanne Ashkar Physiotherapy /Anti Aging Aesthetic - Houghton Estate, Gauteng January 2018 to December 2019
ICD10 coding
Accounts/statement's/medical aid/uif/sars/payroll
Month end
Ordering of stationery and consumables
Bookings
Administration
Liaise with patients
Assisting physios during treatment
Assisting Aesthetic Doctors during patient treatments Setting up treatment rooms
Prepping patients before treatment
All rounder in practice
Front desk coordinator
Managing cleaners/physios
Centre Manager/Medical Receptionist
Dunkeld Medical and Dental Centre - Dunkeld, Gauteng August 2017 to January 2018
• Monitor budget and billing payments
• Order medical and office supplies
• Develop and implement office policies and procedures
• Supervise office Tenants, including cleaner, gardener and security
• Maintain medical and staff records
• Liaise with doctor to identify potential office and practice dysfunctions
• Arrange service providers and emergency maintenance services as necessary
• Provide informative material for patients
• Generate inventory records
WORK EXPERIENCE
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards
• Answer calls, set up meetings, book patients
• Receive payment by cash or debit cards, manage petty cash Administrator
Hayford Buisness Solutions - Florida, Gauteng
January 2017 to July 2017
• Management of office equipment
• Maintaining a clean working environment
• Handling external or internal communication or management systems
• Managing clerical or other administrative staff
• Organizing, arranging and coordinating meetings
• Sorting and distributing incoming and outgoing post Dunkeld Medical and Dental Centre
Executive Assistant / PA
Stadium Management SA - Nasrec
May 2013 to December 2016
• Reading, monitoring and responding to your boss's email
• Answering calls and liaising with clients competently
• Preparing correspondence on your boss's behalf
• Delegating work in your boss's absence
• Diary management
• Planning and organising meetings
• Organising travel and preparing complex travel arrangements
• Attending meetings on your boss's behalf, taking action points and writing minutes
• Preparing papers for meetings,
• Taking dictation
• Planning and organising events
• Conducting research
• Drafting communications on your boss's behalf
• Preparing presentations,
• Managing and reviewing filing and office systems
• Typing documents
• Sourcing and ordering stationery and office equipment Legal Receptionist
Erasmus De Klerk Attorneys - Blackheath, Gauteng
October 2013 to January 2014
• Greeting clients and visitors and answering visitor inquiries
• Answering and routing incoming calls on a multi-line telephone system
• Scheduling and routing clients to Attorneys Offices
• Maintaining and scheduling conference, meeting rooms
• Maintaining the waiting area, lobby or other public areas in office
• Serving coffee or tea to guests
• Ordering supplies
• Scanning, photocopying, faxing and filing documents
• Collecting and routing mail and hand-delivered packages
• Verifying employee identification and issuing visitor passes Cashier
Stewarts and Lloyds - Florida, Gauteng
March 2012 to April 2012
• Sorting CODS and deliveries, counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Liaising with sales customers, clients, service providers, Printing invoices
• Receive payment by cash, cheques, credit cards, vouchers or automatic debits
• Issue receipts, refunds, credits, or change due to customers Sales Secretary
Macadams International - Florida, Gauteng
November 2011 to January 2012
• Prepare and manage correspondence, reports and documents
• Organize and coordinate meetings, take, type and distribute minutes of meetings
• Implement and maintain office systems
• Maintain schedules and calendars
• Arrange and confirm appointments
• Organize internal and external events
• Handle incoming emails, mail and other material
• Set up and maintain document management systems
• Set up work procedures
• Communicate verbally and in writing to answer inquiries and provide information
• Liaison with internal and external service providers and clients
• Coordinate the flow of information both internally and externally
• Operate office equipment
• Manage office supplies and stationary
Pharmacy Assistant
OPTIPHARM - Laserpark
June 2010 to December 2010
•Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturer's instructions
•Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
•Maintaining full and accurate records of all dispensing transactions
•Undertaking other reasonable duties within the framework of the post as directed by the dispensing and checking repeat prescriptions
•Taking orders for repeats and dealing with queries from district nurses and support staff
•Using the computer to keep records up to date
•Checking with Gp's or in patient records if concerned about the appropriateness of requests
•Dealing with queries from patients regarding their prescriptions
•Ordering drugs using the modem link to the wholesalers
•Handling controlled drugs and keeping register
•Handling prescription money
•Assisting when required to meet targets in relation to dispensing doctors scheme
•Collection of prescription charges, checking patient exemption statements Data Capturer
Rocla - Florida, Gauteng
April 2010 to June 2010
Data Capturer
April 2010 - June 2010
• Update invoices on systems
• Transferring data onto the system
• Update spreadsheets with account details, payments and sales info
• Assisting in accounts department, Performing calculations on system Optipharm
Front Office Assistant
Carlton Hair International - Sandton, Gauteng
March 2009 to July 2009
• Answering switchboard
• Making appointments
• Managing bookings
• Managing cash and petty cash
• Sales and distribution
• Ordering stock
• Managing stock
• Liaising with customers and clients
• Maintaining supplies and equipment
Admin Clerk
ABSA Vehicle Finance and Assets - Florida, Gauteng September 2007 to March 2008
• Data Capturing
• Compiles and maintains records of business and fica transactions and office activities of establishment
• Performing variety of clerical duties and utilizing knowledge of systems and procedures
• Copies data and compiles records and reports
Receptionist
Kip McGrath Education Centre - Discovery, Gauteng
May 2005 to May 2007
• Keeping records appointments and school schedules
• Scheduling meetings
• Facilitating communication between teachers, staff, and families
• Provide secretarial support in addition to reception and administration duties
• Welcoming visitors onsite directing individuals
• Communicating, telephone, answering or referring inquiries
• Directs visitors by maintaining employee and department directories
• Maintains security by following procedures
• Monitoring logbook and issuing visitor badges
• Responsible for taking money in the form of cash, cheque or credit card
• Balances drawer and processes card transactions
Pharmacy Assistant
Vuna Health Care - Linbro Park, Gauteng
September 2004 to April 2005
• Responsible for issue list after signing
• Stock control
• Check picking and packing
• Liaising with supervisor on bin location discrepancies
• Manage warehouse maintenance
• Adhere to pharmacy standards
• Liaising with patients and clients
• Dispensing coloplast products and distribution
• Prepare medications by reviewing and interpreting physician orders
• Detecting therapeutic incompatibilities
• Dispenses medications by compounding, packaging, and labelling pharmaceuticals
• Controls medications by monitoring drug therapies, advising interventions Certificate in N3
Roodepoort College - Roodepoort, Gauteng
January 2002 to December 2002
High School (matric)
Florida Park High School - Roodepoort, Gauteng
January 2001 to December 2001
Personal Attributes:
• Good attention to detail: detail oriented individual who focus on quality and accuracy.
• Initiative: self-starter, who takes action to achieve goals on a proactive basis.
• Planning and organising: establishes priorities and manages schedules within a pressurised environment.
• Work Standards: sets high goals or standards of performance for self, producing work timeously and accurately.
• Work under pressure: ability to work well in a pressurised work environment.
• Multitasking: ability to cope with multiple tasks and projects simultaneously.
• Flexibility: is able to work overtime occasionally and able to adapt and embrace change. Work together with colleagues and staff to enhance the team's overall performance. EDUCATION
ADDITIONAL INFORMATION
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