Manager Restaurant
Resume:
NAME: BUNMI GRACE ABODERIN
EMAIL: ***************@*****.***
ADDRESS: ABU DHABI, UAE
APPLICATION FOR HOSTESS/ WAITRESS
CAREER OBJECTIVE:
My primary objective as an hostess is to ensure that the guest gets first impression of the establishment friendliness, excellent services and high standards, prompt and courteous service to the customers and make them feel special and important by smiling and greeting them in a friendly manner. I can fulfill this by seeing to it that every customer is attended to properly Moreover, I will see to it that the surrounding is clean and that proper hygiene and sanitation is observed at all times in compliance to governmental rules and regulations.
SKILLS:
Substantial experience in supervising work of all waiters and maintain quality of working in restaurant
Good up-selling skills.
Good ability to manage and resolve customer complaints.
Ability to maintain optimal standard of service at all times
Ability to assist restaurant manager in everyday working of restaurant
Familiarity of various health and safety regulations
A strong passion to ensure customer satisfaction
A friendly, cheerful, and polite attitude, patience, adaptability
Telephone Etiquette
Profound knowledge of various Microsoft Office programs
Good knowledge of opera
Verbal communication, clear and effective communication of words
Planning and basic math (handling of cash float)
Organized, flexible and multitasking.
WORKING EXPERIENCE; RECENT
Company : Southern sun hotel
Position : Hostess ( Three outlet ) Karaman( buffet
And ala carte), The Foundry (Steak House), Balcon bar and terrace ( food, drinks and shisha).
Location : United Arab Emirates
Duration : 2018 -- present
RESPONSIBILITIES
Greet and escort customers to their tables
Receiving and calling out guest and client for proper information
Prepare tables by setting up linens, silverware and glasses
Assisting the manager with making plans for banquets for weddings, corporate events and parties.
Inform customers about the day’s specials
Manage large sums of money daily
Balance daily checks and sales reports
Organize parties for customers
Accept payments and manned the cash register
Valuate performance of all waiters and prepare reports for management.
Communicate with guests on regular basis and ensure that they are satisfied.
Identify all demanding guests and inform the restaurant manager for the same.
Serve all food and beverage as per hotel standards and within the required time.
Company : Inter-Continental Hotel
Position : Waitress / Cashier
Location : Nigeria
Duration : 2014 – 2016
Company : Radisson Blue Hotels
Position : Head Waitress
Location : Nigeria
Duration : 2016 – 2018
EDUCATION BACKGROUND
Luciana College 2000-2006
Computer training 2007 - 2008
JABU University 2010-2014, Mass Communication, B.Sc.
TRANNING
National youth services corps (NYSC- information unit as a journalist)2014 – 2015
IT Digital Interactive Media ( TV/ radio presenter)2015 – 2016
PERSONAL DETAILS:
Date of Birth : 24 Apr 1990
Gender : Female
Religion : Christian
Languages : English (fluently)
DECLARATION:
I hereby certify that the above information are true and correct according to the best of my knowledge and belief. If references are needed, I will be glad to provide such information.
REFERENCE;
MR. SHANNON STICKELLS : FOOD AND BEVERAGE DIRECTOR, SOUTHERN SUN HOTEL, ABU DHABI, +971-*****-****.
Mr. Adel : Restaurant Manager, southern sun hotel, Abu Dhabi. +971-*********
BUNMI GRACE ABODERIN
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