Manager Engineer

A K I N K U G B E F O L O R U N S H O B E R N A R D

EXPERIENCE

Reporting to the General Manager

Feb 21st 2018- Till date

Visagate Consulting Limited

3rd Floor,L’ Monarch Tower, 65C Opebi Ikeja, Lagos IT Consultant (Part Time)

Install and configure computer hardware operating systems and applications

Website maintenance

Efficient self-supervision to ensure smooth running of the IT office.

Monitor and maintain computer systems and networks

Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues

Troubleshoot system and network problems, diagnosing and solving hardware or software faults

Replace computer parts as required

Provide support, including procedural documentation and relevant reports

Follow diagrams and written instructions to repair a fault or set up a system

Support the roll-out of new applications

Windows 2012Server Management and active directory configuration

Set up new users' accounts and profiles and deal with password issues

Work continuously on a task until completion (or referral to third parties, if appropriate)

Prioritize and manage many open cases at one time

Test and evaluate new technology

Conduct electrical safety checks on computer equipment Reporting to the Head Central Communications and Information Technology Manager

July 21st 2014- Jan 15th 2018

Preparationforlife Nigeria,Ghana and Kenya (PFL)

49, Sobo Arobiodu Street, GRA Ikeja Lagos

IT Engineer

establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards

design and implementation of new solutions and improving resilience of the current environment

maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling 10, Ekpo Archibong Close off LASU express road,Idowu Egba, Igando Road. Phone No: 080********

E.mail:*******.**********@*****.***

upgrades and collaborating with network architects on network optimisation

undertaking data network fault investigations in local and wide area environments, using information from multiple sources;

the support and administration of firewall environments in line with IT security policy

reporting network operational status by gathering and prioritising information and managing projects

upgrading data network equipment to the latest stable firmware releases;

the configuration of routing and switching equipment

the basic configuration of firewalls

Rendering support on site and remotely to end users

Purchase and ordering of required IT equipment

remote troubleshooting and fault finding if issues occur upon initial installation;

Windows Server Management and configuration

capacity management and audit of IP addressing and hosted devices

liaising with project management teams, third-line engineers and service desk engineers on a regular basis

data backup and recovery

Website update

Maintaining Asset Register records

disaster recovery from Virus and damaged hard drives Reporting to the Chief Executive officer

March 15th 2012 – June 2014 International Learning Network

(sister company to Morgan Consulting Services). Lekki Phase 1 Lagos IT Manager

Maintain information technology tools and provide support to Staff and students

Monitor software implementation.

Windows server installation configuration and Management

(Windows Server 2008 R2)

Windows Installation configuration and management (Windows 7,Windows XP and Apple systems

Site management and update

Network Printer Configuration, Installation and management

Following diagrams and written instructions to repair a fault or set up a system;

Supporting the roll-out of new applications;

Setting up new users’ accounts and profiles and dealing with password related issues

Testing and evaluating new technology

Conducting electrical safety checks on computer equipment Reporting to the Director of Operations

July 1st 2011- 10th March 2012 CNE IT Support. Papa Ajao Estate. Lagos

IT Support officer (for the following clients: PFL limited, Kaplan educational consultant, Avail consults, Resourcery limited, Wellness Pharmacy, UAE consults, Exquisite Magazine etc)

Installing and configuring computer hardware operating systems and 2

applications;

Monitoring and maintaining computer systems and networks;

Talking staff/clients through a series of actions, either face to face or over the telephone;

Troubleshooting system and network problems and diagnosing and solving hardware/software faults;

Replacing parts as required;

Providing support, including procedural documentation;

Following diagrams and written instructions to repair a fault or set up a system;

Supporting the roll-out of new applications;

Setting up new users’ accounts and profiles and dealing with password issues;

Responding within agreed time limits to call-outs;

Working continuously on a task until completion (or referral to third parties, if appropriate);

Prioritising and managing many open cases at one time;

Rapidly establishing a good working relationship with customers and other professionals (e.g.,Internet service providers, software developers etc

Testing and evaluating new technology;

Conducting electrical safety checks on computer equipment. Reporting to the Head IT Department

January 26th 2010− June 28th 2011 Emerald Systems. Alakuko Lagos

Network & Systems Administrator

Configuration of Wireless and Wired network

System Configuration (Windows XP, Windows Vista, Windows 7)

Procurement of Computer Systems and Accessories

Placement of orders and payments via Bank transfer for procured systems and accessories

Catalogue Design and Presentation of Manufacturers Data sheet

Training of staff in the use of Computer applications and Hardware repair

April 26th 2008− Nov 24th 2009 Zetech Oil Service. Victoria Island,Lagos

Procurement Officer

Documentation Of Order from Clients and preparation of request for Quotation (RFQs)

International sourcing to meet client orders (online)

Forwarding requests to prospective clients via email and phone call

Placement of orders and payments via Bank transfer for procuring items

Purchase order Processing

Preparation of catalogues for presentation of Manufacturers technical Data

Receipt and Documentation of items via freight and onward distribution to clients

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2003–2006 Eldorado cyber cafe O.A.U, Ile-ife

Hardware Engineer/Customer relations officer

Hardware/Software maintenance and Installation.

Network configuration and troubleshooting

Customer relations.

Sale of Computer Accessories.

EDUCATION

1999–2006 Obafemi Awolowo University Ile-ife, Osun

B.Sc., Pure and Applied Chemistry.

2007–2008 Cisco Networking Academy Usman dan fodio University, Sokoto

Certificates of Course completion (CCNA).

2016–2017 Post Graduate Diploma Computer Science UNILAG

PGD in view

PROFESSIONAL QUALIFICATION

Cisco Certified Network Associate (CCNA),Cisco Networking Academy, Microsoft certified Professional (MCP),MCSE in view, PGD Computer Science in view

OTHERS

Certificates in Web design,Certificate in Multimedia and camera handling( Just Empowerment)

SKILLS

Installing, managing, and troubleshooting hardware devices and drivers

Installing Windows operating systems 10,Windows Server 2008,2012

Web design, management and update

Writing and documentation of instructions for work station users/staff

Installation of Elastix Linux server and Ubuntu for wrok stations

Active directory configuration

Monitoring and optimizing system performance and reliability

Webs Management and update

Implementing, managing, and troubleshooting network protocols and services

Desktop &Laptop system repairs,configuration and maintenance

Server installation,configuration & maintenance

Active Directory configuration

4

Teaching computer appreciation courses and other advanced programmes

Proficiency in Microsoft Office (Word, Excel and Power point),Database (MS Access) and Graphic packages (Macromaedia Fireworks/Flash/Corel draw).

Multimedia and Camera Handling.

Programming (C, PYTHON)

Good Customer Service Orientation, communication skills.

Good team spirit and ability to work Independently

Open to learn new skills and Technology

Able to work under Pressure

Oral written and communication skills

INTERESTS

Chess, Swimming, Exercising, Mountaineering, Computers,Programming, Cooking, Drawing and Taekwondo.

PERSONAL DATA

Date of Birth: Nov, 13th 1979

Sex: Male

State Of Origin: Ondo

Local Government: Ondo West

Nationality: Nigerian

Marital Status: Married

REFEREES

To be Provided on request

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