Ralph Joshua Dela Torre
Mangagoy Bislig City Market site purok 4,
Davao, 8000 (PH)
***************@*****.***
*Professional Summary
Results-driven dedicated professional with 2 years of experience in the Hospitality Industry. Proven track record of exceeding aggressive performance metrics within highly visible hotels. Talented at delivering exceptional guest experiences through excellent communication skills thorough preparation and an eye for the details that others overlook. To work in a fast pace organizatuon with a challenging position that will result to our mutual benefits including personal improvement, career,growth and adequate returns.
*Employment history
AGENT, NOVATEL. Laguna, Sta.Rosa
Sep. 2016 – Nov. 2018
Observe signal lights on switchboards, and dial or press buttons to make connections.Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.Provide assistance for customers with special billing requests.Provide relay service for hearing-impaired users.Keep records of calls placed and received, and of related toll charges.
Bank Coordinator, K and R Diamond. Makati, Philippines Apr. 2015 – Mar. 2016
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.Examine, evaluate, or process loan applications.Network within communities to find and attract new business.Prepare financial or regulatory reports required by laws, regulations, or boards of directors.Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping. Waiter, Chowking. Laguna, Sta.Rosa
Apr. 2012 – Feb. 2013
Present menus to patrons and answer questions about menu items, making recommendations upon request.Inform customers of daily specials.Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.Garnish and decorate dishes in preparation for serving.Describe and recommend wines to customers.
*Educational Background
-SECONDARY
BINAN SECONDARY SCHOOL OF APPLIED ACADEMICS, BINAN, LAGUNA
-High School Diploma, FOOD AND BEVERAGES, Mar. 2012
-VOCATIONAL
TESDA(JACOBO Z. GONAZALES MEMORIAL SCHOOL OF ARTS AND TRADES), LAGUNA, BINAN
FOOD AND BEVERAGES NCII, Mar. 2012 – 2014
HOUSEKEEPING NCII
LANGUAGE SPEAKING INSTITUTION(Certificate)
*Personal Background
Birhday: March 16, 1996
Birthplace: Pasay City
Age:24
Status: Single
Mother: Bernaditt Dela Torre
Occupation : Sales Coordinator
I hereby certify that the above information stated is correct and true as to the best of my knowledge and belief.