Customer Service Representative
Resume:
#** ***** ******* ****, ****** City
*************@*****.***
Skills
Well versed in MS (Word/Excel/PowerPoint Presentation)
Familiar with Java & NetBeans app Limited
Written and Communication skills
Rannielle Tiffany C. Caoili
Education
Bachelor of Science in Chemical Engineering
Saint Louis University
(06/2012 – 01/2020)
Saint Louis University Laboratory High School
(06/2010 – 05/2012)
Baguio City National High School
(06/2008 – 04/2010)
Work Experience
Customer Service Representative
Concentrix
03/2020 – 08/2020
Assisted clients and took personal accountability for the resolution of their concerns.
Excellent listening skills with the ability to acknowledge the issue, display empathy and concern over their problem, analyze the root cause and assure a resolution.
On-The-Job Training
La Trinidad Water District
01/2019 – 12/2020
Immersed in hands-on application in maintaining the machines in the production lines.
Working collaboratively with engineers and operators to solve any production
Issues throughout the internship
TRAININGS, SEMINARS, AND REWARDS ACHIEVEMENTS
1.Calculator Mathematics
CCA Hall, Saint Louis University, Baguio City
(September 26, 2016)
2.Tanduay Distillers, Inc.
Cardijin Hall, Saint Louis University, Baguio City
(November 20, 2017)
3.Baguio Sewage Treatment Plant
Cardijin Hall, Saint Louis University, Baguio City
(November 22, 2017)
4.Baguio City Crime Laboratory
Parish Hall, Saint Louis University, Baguio City
(November 23, 2017)
5.Equipment Design
Saint Louis University, Baguio City
(November 23, 2018)
ORGANIZATIONAL EXPERIENCE
Member of Saint Louis University Symphonic Band
(2012-2018)
Former Business Manager of Saint Louis University Symphonic Band
(2017-2018)
Member of Philippine Institute of Chemical Engineers-JSLUC
(2015-2019)
I certify to the correctness and genuineness of the above information.
Rannielle Tiffany C. Caoili
Applicant
Contact this candidate