ROBERT LACKEY
Address: *** ******** ***** **********, ** 60563
Tel: 630-***-**** Email: *********@****.***
PROFILE SUMMARY
I have over eighteen years of Pharmaceutical, DME and pharmacy specialty sales experience. Proven ability to increase sales of existing products while successfully launching new product lines. Adept at growing customer base, in both physician, hospital and pharmacy settings. Able to implement effective marketing and sales plans, strategies and techniques. Highly skilled at preparing and delivering presentations, as well as representing product lines at industry events. Familiar with identifying and addressing the needs of physicians and other healthcare professionals. Always dedicated to superior service.
AREAS OF EXPERTISE
Team-Oriented; Team Management; IT knowledge of office programs; Sales techniques; Developing customers; Qualifying leads; Sales forecasting; Account management; Labatory Diagnostics; Customer Satisfaction; Customer Service; Tangible and Intangible sales; Time management; Contract negotiation; Passion; Coachable
KEY SKILLS
Professional Skills
Skilled in negotiations, procurement, and management practices
Able to function in a busy, demanding and competitive environment
Proficient with Microsoft Office suite, PowerPoint, Word, Excel, Outlook and Salesforce
Excellent written and oral communication skills
Ability to critically analyze and resolve complex issues
Ability to be self-motivated and work independently to handle multi-tasks
Product launching skills
Strong problem-solving skills
Strong leadership, communication, and collaboration skills
EDUCATION
Illinois Benedictine College, Lisle IL
Bachelor’s Degree
AWARDS
Big Grin Award (Uribel Average Script Increase) December 2012
Dash Sales Contest February 2016
Awarded Competitive Drive December 2016
Winner of Dash for Cash Caremark June 2017
Awarded Recognition for Decision Making July 2017
Competitive Drive-TPS July 2017
PROFESSIONAL EXPERIENCE
Local Health RX, Chicago IL July 2018 – March 2019
Sales Manager
Accountable for a strong understanding of products' clinical efficacy, articulating a value proposition for the customer by providing product support information as needed, and achieving individual sales quotas. Use discretion and discernment to execute the pharmacys brand strategy and tactics within my assigned geographic area within compliance guidelines. Built loyalty and cultivated new relationships by Influenceing decision-makers, by delivering a targeted sales message based on clinical information and approved sales and marketing materials and executed marketing strategies to targeted dermatology offices. Used resources appropriately while working successfully with team members and counterparts to share ideas and information to enhance sales results. Analyze local trends, as well as identifying long and short term goals to craft a strong product launch business plan . Demonstrated strong knowledge on assigned dermatology specialty products and their related markets in all areas relevant to customers, such as, clinical, technical and health economics. Developed a complete understanding of the health care delivery system within each assigned account, including the physician hierarchy, key pharmacy personnel, clinical nursing staff, etc.
Mission Pharmacal, San Antonio TX June 2001 - September 2017
Territory Sales Manager ( Chicago Territory)
Educated and provided solutions to OBGYN, Urologists, Family practice, Internal medicine and clinics regarding the benefits and the treatment of conditions ranging from pain management, labatory diagnostics, nutritional support, hormone replacement, osteoporosis therapy, cough and cold medication, antibiotics and analgesics.
Through on-site visits, delivering branded sales messages, executing scheduled programs and conventions as directed. Maintained company required documentation for samples, expenses, product literature, and training programs.
Improved market share by 5.9% compared to a 1.6% improvement (national average) – July 2016 – September 2016
Achieved market share of 31% compared to a 29% for all of the women’s health division – July 2016 – September 2016
Successfully launched 12 new products
Products promoted: Citranatal Prenatals, Ferralet 90, Uribel, Hycofenix, Urocit K 15, Anamantal HC, Elestrin, Cambia, Tindamax, Binosto
Winner of several sales contests for increases in sales volume
Health Units, Chicago IL April 1999 - June 2001
Sales Representative
Responsible for development of new potential sales while continuing to support and maintain current business. Provided medical staff and ancillary staff direct product support education, training insight on the proper use of the specialty medical equipment.
Developed and maintained communication between the mechanical director and the sales department to ensure appropriate product utilization and continuity of services.
Increased territory product usage by 20% and consistently exceeded sales expectations while maintaining a high level of customer satisfaction
Responsible for designing training modules to instruct staff on proper cleaning and maintenance of rental equipment
Implemented new bariatric product line with 12% increase over projected sales outlook
Central DuPage Hospital, Winfield IL August 1994 - April 1999
Case Manager
Collaborated with treatment teams for individual patient care, from admissions through discharge, including designing and leading group therapy.
Obtained and documented patient treatment history, conducted individual and family therapy sessions, developed treatment plans and presented case presentations.