Manager Service
Resume:
SAMPATH GAMINI SENEVIRATNE
Edmonton AB
T5T4P5
E –Mail: *************@*****.***
Contact No: Res. 780-***-****/ Mobile 780-***-****
OBJECTIVE: To pursue a challenging and promising career in the field of hospitality in a reputable establishment
HIGHLIGHTS OF QULIFICATION:
Over 35 years experience in the food and beverage industry
Reliable, hardworking, energetic
Able and willing to assist in all aspects of restaurant work.
Capable of working in a team environment and /or unsupervised
On the job trainer, self motivator positive attitude, ability to delegate duties and authority.
Willing to learn new things and expand my knowledge. Punctual. Attention to details.
Dedicated, responsible, clean and tidy
WORK EXPERIENCE:
SAVE-ON-FOOD : Department Specialist July 2017 to August 2020
HOTEL CENTURY CASINO: Food and beverage service manager 2015 September to December 2016
Carlson body shop: Store Clerk 2015 Jun to September 2015
ROYAL PIZZA: Manager / 2008 - April to 2015 March 22nd
placing orders and receiving product
ensuring staff are fully trained and knowledgeable about products and service
handling customer special requests
making staff schedules according to the business volume
handling customers complaints and concerns
answering phone calls and taking orders and reservations
storing and maintaining stock, and inventory
handling micros
Trans Asia Hotel, Colombo
Manager Restaurants
2005 - 2008
Trans Asia Hotel is a transit type Five Star Hotel. The Hotel operates 358 Rooms, 8 F & B Outlets, a 1500 Seating Banquet Facility, Summerfield’s coffee shop 24 hour operation and 104 seating capacity available restaurant.
Duties & Responsibilities:
In charge of coffee shop /room service /pool bar / Executive lounge/ Dispense bar and takeaway counter.
Fully responsible for efficient and effective functioning of the Outlets and achieving set goals and revenues.
To establish & implement high service standards
Improve efficiency and effectiveness of the staff performances
To control breakage and losses
Maintain profitability
Keeping on the job training
Restaurants Manager Ramada Renaissance Hotel, Colombo (Presently known as Cinnamon Hotel)
I was promoted to above positions in 1998 – 2005.
Assistant Outlet Manager- Ramada Renaissance Hotel, Colombo (Presently known as Cinnamon Hotel)
Again in the same year I was promoted to the above positions in 1997 - 1998.
Supervisor - Ramada Renaissance Hotel, Colombo (Presently known as Cinnamon Hotel)
Rejoined above hotel in 1990.
Server- -Jebel Ali Hotel, U.A E DUBAI. 1988-1990
Supervisor -Ramada Renaissance Hotel, Colombo
I was promoted to above position in 1988
Server - Renaissance Hotel, Colombo 1985 -1988
Server - The Citadel Hotel, Kandy Sri Lanka.
I was transferred to above hotel in 1983 – 1985.
Server
- Beach Hotel Bayroo, Bayruwala Sir Lanka
SPECIAL ACHIEVEMENT:
Training coordinator
On the job trainer
Overseas Sri Lankan food promotion in 1999 in India
HACCP committee member (Hazards Analyzes Critical Control Point)
Technical Assistance - National Apprentice & Industrial Training Authority (SRI LANKA)
EDUCATION AND CERTIFICATION
Advance Level Examination - Sri lanka (High school )
Completed the first step in obtaining ServSafe Certification
Pro Serve Liquor Staff Training - Alberta Gaming and Liquor Commission
Food Sanitation and Hygiene - Government of Alberta
Certified Entry Level Trainer -South Asian Tourism Secretariat
Specialization Food & Beverage Service Entry level - Conducted by Hotel Galadari
Professional Development - Conducted by Mr.Kushan Dharmawardane [Training link international pvt .ltd]
Supervisory Development - Conducted by Ceylon Hotel School Graduates Association.
Quality Customer Service - Conducted by Mr.Kushan Dharmawardane [Training link international pvt.ltd.]
Bar Tenders Training Conducted by. Mr. George Liddle [Show Wallace & Hedges/United Distillers U. K.]
Computer diploma - Conducted by New Jersey Computer Technologies
Pathways to success through personal - Conducted by Mr.Nishantha Manawadu
The blue print program - Conducted by Mr. Dilan De Silva
Think customer Think service - Conducted by Mr. Gihan Thalagodapiti
The 7 Habits of Highly Effective People - facilitated by Franklin Covey
INTERESTS:
Reading F & B related books
Contact this candidate