Business-conscious General Manager bringing over 14 years of experience in restaurant industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery. Skills

Policy/program development

Cross-functional team management

Sales team development

Supervision and training

Networking abilities

Profit and loss accountability

Product costing

Calm under pressure

Experience

General Manager

Sammy's Food Service & Deli

Trained, managed and motivated employees to promote professional skill development. Designed sales and service strategies to improve revenue and retention. Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.

Built and maintained loyal, long-term customer relationships through effective account management. Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

Accountant's Assistant

Terminix

Completed daily computer backups, checked for viruses and updated programs. Implemented program to create daily spreadsheets and streamline financial reporting. Reviewed vendor invoices and expense reports, identifying discrepancies. Processed customer payments and set up payment plans. Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders. Processed end-of-day paperwork using Quickbooks, verifying deposits and rectifying discrepancies. Attorney's Assistant

Frank Lagarde

Consulted with clients, witnesses and legal professionals to define and document case details. Coordinated appraisals and inventories of property to complete thorough estate planning for clients. Organized and prepared case exhibits and evidence for trial. Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.

Coordinated subpoena services and other day-to-day support activities for legal office. Drafted motions, briefs and other legal documents associated with litigation process. Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.

Education and Training

BBA: Business Administration And Management

University of Holy Cross

Some College (No Degree): Accounting

New Orleans, LA 70124 C: 504-***-**** **************@*****.*** University of New Orleans New Orleans, LA

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