Social Media Sales

DAKOTAH FRANKLIN

*******.**********@*****.*** 202-***-**** Washington, DC 20011

Summary

Adept at maximizing revenue and profits by utilizing effective brand building and account management strategies. Persuasive communicator and multitasker with proven planning and relationship-building abilities. Well-versed in collecting market data, researching competitors and forecasting trends to improve strategic approaches.

Skills

●Acquiring new customers

●Staff development/training

●Compliance and safety requirements

●Revenue retention

●Managing advertising campaigns

●Customer training

●Excellent communication skills

●Excellent negotiating tactics

Experience

Account Manager

04/2020 - Current

Belmont Executives Washington, DC

●Research Belmont Executives competitors to identify potential new products and service opportunities.

●Execute optimal sales strategies to achieve commercial goals for all markets.

●Manage social media campaigns and accounts for diverse range of clientele.

●Present monthly sales projection, financial analysis and product launch presentations to senior management as head of strategic marketing initiatives for Belmont clients.

●Coordinate with sales, marketing, technical service and customer relations to drive on-time, under-budget project completion.

Loss Prevention Officer

08/2018 - 01/2020

Omni Shoreham Hotel Washington, DC

●Provided insights and collaborated with leadership to develop loss prevention policies and initiatives.

●Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.

●Implemented both individual and group training for executive and loss prevention personnel.

●Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.

Mailroom Clerk/Mail Carrier

11/2013 - 08/2018

George Washington University Washington

●Drove retail sales by promoting and selling stamps, envelopes and money orders.

●Accurately weighed parcels, calculating costs based on type, total weight, and final destination reducing monthly cost expenditures by 17% for year '17 and '18.

●Recommended and upsold services such as insurance and tracking boosting sales revenue 22% YOY.

Education

H.S. Diploma

2005

Montgomery Blair High School Silver Spring, MD

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