SHIRLEY POPE
** ********** ******, *******, *** York 14215 / 716-***-**** / *********@*****.***
SUMMARY OF QUALIFICATIONS
Medical Billing Specialist. Obtained over 10 years of experience as an accounting support associate. Professional and collaborative individual who has third-party billing experience. Working knowledge of claims appeal process. Excellent written and verbal communication skills. Recognized for problem solving skills with effective follow through.
HIGHLIGHTS OF QUALIFICATIONS
• ICD-10/CPT/HCPCS
• Medical Terminology/Anatomy/Pathology
• Third Party Billing/AR Claim follow-up
• Patient registration/HIPAA Compliant
Claim Appeals
• Athena net Medical Office Software
• Accounting/Bookkeeping Assistant
• Counts Cash/Prepare Checks/Banking
• Balance/Reconcile Entries/Analyst
• MOS 2013 Excel/Word/Outlook
• Peachtree Accounting Software
• Type 45 WPM/Data entry 90 (10 key) minutes
RELEVANT EDUCATION
Buffalo Center for Arts and Technology Medical Coding Certificate Program 2015 – 2016
SUNY EOC Microsoft Office Certifications Courses 2013 – 2014
Medaille College, Williamsville, NY BA Business Resource 1990
RELEVANT EXPERIENCE
Temporary Medical Billing Clerk, ProMed Staffing Resources, New York, NY 09/2019-11/2019
Processed research study billing for hospital and doctor claims
Posted and noted the account regarding transactions activity
Calculated billing amounts and allowance according to the budget price sheet
Cashier/Customer Service Associate, Tops Friendly Market, Amherst, NY 11/2017-10/2018
Greeted customers and processed POS transactions: cash, credit cards,
Personal checks, and organizational vouchers
Restocked general items
Provided information regarding sales, coupons, and general store items
Medical Office Internship, Northeast Medical, P.C., Cheektowaga, NY 10/2016-11/2016
Practiced coding E/M office visits
Assisted front office team with patient registration, insurance verification, and collecting payments
Assisted medical biller with A/R claims follow-up and resubmission
Bookkeeping Assistant, Career Connection Network, Williamsville, NY 10/2010 – 02/2011
Counted cash and prepared deposits; maintained A/R and A/P
Posted and reconciled daily sales transactions to the general ledger
Generated checks for payments
Updated the cashier accountability log and maintained membership database
SHIRLEY POPE
56 Burlington Avenue, Buffalo, New York 14215 / 716-***-**** / *********@*****.***
RELEVANT EXPERIENCE
Health Insurance Administrator, Aetna, Amherst, NY 06/2008 – 11/2008
Prepared monthly billing invoices and processed administrative claims
Prepared stop loss spreadsheet reports for accounts payable and the client
Updated the billing system (adding/deleting groups)
Provided billing information for the budget forecast report
Credit Analyst II, HSBC Mortgage Corporation, Depew, NY 11/1998 – 06/2007
Analyzed financial statements as an assistant to the underwriters
Prepared a written synopsis addressing the trends, percentages of sales, expenses, and ability to repay loans
Ordered and reviewed Mortgage documents (BPO and Searches) to determine
Property value/gains/losses/issues
Maintained and prepared daily statistical reports for delinquent mortgage loans and
Collector productivity
Processed mortgage payments; updated financial workout packages; performed
General office duties
Maintained credit files for the Business Lending Center
Posted details of transactions on the accounts payable system (APS)
Processed employee travel and expense reports
National Accounts Analyst, BCBS of WNY, Buffalo, NY 12/1992 – 11/1997
Invoiced control plans and drug claims to acquire corporate reimbursements
For claims paid
Balanced control plan and par plan accounts to the general ledger
Processed and prepared year end final settlements to ensure accuracy of payments
OTHER BILLING EXPERIENCE
Patient Accounts Clerk, BryLin Hospitals, Buffalo, NY 12/1990 – 12/1991
Maintained outpatient accounts
Billed third-party insurance for outpatient claims
Reconciled claim payments to the trial balance
Trained co-worker to assist with outpatient billing
Medicaid/Medicare Biller, Geneva B. Scruggs Health Care Ctr., Inc. Bflo., NY 05/1987 – 08/1987
Processed Medicaid and Secondary Medicare claims for physicians