Sales Customer Service
Resume:
REBECCA DOMANAIS FERNANDO
Hamdan St., Abu Dhabi,United Arab Emirates
*************************@*****.***
Nationality: Filipino
Languages: Filipino, English
Career Objective:
To acquire a most rewarding and challenging career in an organization where I can share my knowledge and competitive skills, perform result-oriented tasks, and widen my potential as I am efficient, responsible, and a service oriented person.
Skills:
Computer literate (Microsoft Office, Word)
Work experience in retail has provided me with the opportunity to demonstrate excellent customer service skills and the ability to communicate well at all levels of the business as well as in a multi cultural environment. Highly motivated, organized, enthusiastic, hardworking and trustworthy.
Educational Qualifications:
ST. LOUISE DE MARILLAC COLLEGE S.Y. 1999-2003
Bachelor of Science in Commerce
Major in Management
ST. ANTHONY ACADEMY S.Y. 1995-1999
Sorsogon City
Work Experience:
SALES ASSOCIATE February 15, 2015 – up to present
GIFT COLLECTION
HAMDAN ST. ABU DHABI, U.A.E
Greet customers sociable and gracious manners
Guided the customers and provided them with high quality of customer service
Organize shelves and merchandise.
Process and replenished merchandise and ensure the availability of the stocks in the assign floor
Answering queries from customers.
Assisting the lead cashier in billing for the customers.
Working within established guidelines, particularly with brands. Attaching price tags to merchandise on the shop floor.
SALES ASSISTANT June 2009 – March 2013
CENTRO MALL
SORSOGON, PHILIPPINES
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Balancing cash registers with receipts.
Working within established guidelines, particularly with brands. Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
SALESSTAFF July 2006 – October 2006
SPRET TRADING LLC
MALL OF EMIRATES, DUBAI
Handle cash and credit sales and close till the end of the day.
Process price and shelve incoming products.
Assist in cleaning and maintenance of the kiosk.
Maintain shelf organize and stocking.
Make sales, answer s customer’s question and complaints to proper avenues.
Effectively communicate to the customer for the product that we are selling.
INVENTORY / SALES CLERK October 2004 – March 2006
SHOEMART DEPARTMENT STORE
LADIES WEAR AND ACCESSORIES
MANILA, PHILIPPINES
Receiving and storing the delivery of large amounts of stock
Ensure excellent customer service.
Merchandising/ visual display (windows/ showroom)
To maximize every up-selling opportunity
Operating cash register and handling cash.
Supervise and manage Stock control (inventory/purchase)
Furnished daily/weekly/monthly sales report to the company.
PERSONAL PROFILE:
Date of Birth: 02/08/1983
Civil Status: Single
Religion: Roman Catholic
Passport No: EC1899966
Visa type: Employment
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