Customer Service Representative

WORK HISTORY

Customer Service Agent

- Handling customer service team

- Preparing daily task list for the team members

- Daily report management

- Handling Inbound and Outbound calls

IMILE DELIVERY & LOGISTICS

NOVEMBER

2017

TO FEBRUARY

2020

Telesales Agent

- Handling customer service team

- Sell telecom products like mobile postpaid plans wit smart phones and business mobile plans to the enterprise.

- Worked under monthly target pressure.

BRANDS CONSULTANCY - DU (CHANNEL PARTNER)

JUNE 2017 TO SEPTEMBER 2017

Customer service agent/Telesales

- Handle customer calls

- Sell telecom products like internet connections, mobile postpaid plans with smart phones and daily sales report handling.

- Worked under monthly target pressure

CASSELS IT - ETISALAT (CHANNEL PARTNER)

MARCH 2013 TO MARCH 2014

Call center agent

- To call the general public and take survey of

satisfaction level on various products.

MAJID AL FUTTAIM

JANUARY 2013 TO MARCH 2013

JENCY

POULOSE

CUSTOMER SERVICE REP

PERSONAL PROFILE

I'm an experienced customer service

representative with a verifiable track record of

resolving complex issues quickly and winning

customer loyalty.

HIGHLIGHTED SKILLS

- Conflict Resolution

- Excellent Communication Skills

- Troubleshooting

- Service and Support

- Strong Work Ethic

- Great Attention to Detail

- Knowledge in MS Office Package

- Exceptional Leadership Skills

CONTACT INFORMATION

Cell : +971-*********

Email : ************@*****.**

Address : Dasman area, Sharjah, UAE

LANGUAGE

ENGLISH

HINDI

TAMIL

MALAYALAM

ARABIC

Sales promoter

- Promote and sell herbal cosmetic products in various hypermarkets & outlets in UAE.

LALAS HERBAL PRODUCTS

DECLARATION

The above information provided is truthful to the best of my knowledge and I shall be grateful if you provide me the chance to work with you. I shall work to best of my abilities and try to show up to your expectations. EDUCATION

AATA - SYSCOMS COLLEGE, 2017

BCOM - VICTORIA COLLEGE, 2015

X11 - ISC PROGRESSIVE SCHOOL, 2013

X - ICSE PROGRESSIVE SCHOOL, 2011

PERSONAL DETAILS

NATIONALITY : INDIAN

DATE OF BIRTH : 15 JANUARY 1993

RELIGION : CHRISTIAN

MARITAL STATUS : SINGLE

PASSPORT NO : T6787958

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