Customer Care Marketing
Resume:
CURRICULUM VATAE
OF
MILLICENT THULELENI KHUMALO
NO 26 MINORS STREET, 9 BORMOL COURT, YEOVILLE, 2198 JHB
CONTACT NUMBER : 060*******
EMAIL ADDRESS:************@*****.***
ID. NO : 760**********
D.O. B : 28 JUNE 1976
MARITAL STATUS :SINGLE
CRIMINAL RECORD:NONE
NATIONALITY:SOUTH AFRICAN
SKILLS LANGUAGES:ZULU; ENGLISH; AFRIKAANS; XHOSA; SOTHO
HIGHEST STANDARD PASSED:MATRIC
SCHOOL:LIME-HILL COMMERCIAL SCHOOL
SUBJECT:ZULU; ENGLISH; AFRIKAANS; ACCOUNTING; BUSINESS ECONOMICS; ECONOMICS
HIGH LEVEL EDUCATION:INSTITUTE OF MARKETING MANAGEMENT DIPLOMA
COURSES PASSED:PRINCIPLES OF MARKETING; BUSINESS MANAGEMENT ;BUSINESS LAW; PRINCIPLES OF ECONOMICS; PRACTICE OF MARKETING; MARKETING COMMUNICATIONS; CONSUMER OR BUYERS BEHAVIOR’; STATISTIC METHODS; INTERNATIONAL MARKETING; MARKETING RESEARCH
CURRENT STUDIES:MARKETING STRATEGY; FINANCIAL ACCOUNTING; BUSINESS COMMUNICATION
NAME OF INSTITUTION:TECHNIKON NATAL
YEAR:1998 TO 2001 JUNE
EMPLOYMENT HISTORY
CURRENTLY : SPLASH OUT TOTEM BAGS
POSITION HELD : ADMIN CLERK/ RECEPTIONIST
DUTIES: DOING THE ONLINE ORDERS, RECEIVING THE CALLS FROM THE CLIENTS, TRANFERING CALLS INTO DIFFERENT DEPARTMENTS, WORKING ON THE OUTLOOK TO HELP THEM WITH THEIR QUERIES, STOCK TAKE, ASSISTING CUSTOMER TO SELECT THE RIGHT PRODUCT, SCANNING THE DOCUMENTS, FAXING, PHOTOCOPYING, INVOICING,CUSTOMER CARE,SHIPPING OF PARCELS, DEALING WITH DIFFERENT COURIERS, RECEIVING STOCK AND DISPATCHING STOCK, CAPTURING THE STOCK ON THE EXCEL SPREAD SHEET, DEALING WITH THE WALK IN CLIENTS,FILLING AND SALES
STARTING DATE:16 MARCH 2016
COMPANY NAME: ABSA BANK
POSITION HELD: TREASURY CLERK
DUTIES:RECEIVE AND PROCCESSING MONEY INTO CLIENTS ACCOUNTS; DOING JOURNALS AND FINAL RECONS; BALANCING TREASURY; WORKING ISA SYSTEM,BALANCE SHEET AT THE END OF THE DAY, CLIENT SERVICE
STARTING DATE: 11/07/2007
ENDING DATE: 30/09/2013
REASON FOR LEAVING: OUTSOURCING THEN I RESIGN
COMPANY NAME:FLEXI CLUB INTERNATIONAL
POSITION HELD:CUSTOMER SERVICE
DUTIES: RECRUITING CLIENTS OVER THE PHONE, MAKE BOOKINGS ON BEHALF OF THE CLIENTS
PROMOTIONS, TYPING IMPORTANT DOCUMENT OF THE CLIENT; SURVEYS
STARTING DATE: JUNE 2002
ENDING DATE: SEPTEMBER 2006
REASON FOR LEAVING: TO FIND SOMETHING BETTER
REFERENCES
COMPANY NAME : SPLASH OUT TOTEM BAGS
CONTACT PERSON:BERNADINE NOYLE
POSITION : SENIOR MANAGER:
CONTACT NUMBER:011*******/084*******
COMPANY NAME: ABSA BANK
CONTACT PERSON: NOMBULELO MABASO
POSITION: SUPERVISOR C LEVEL
CONTACT NUMBERS: 011-***-****/072*******
NAME OF THE COMPANY:FLEXI CLUB INTERNATIONAL
CONTACT PERSON:M RADEBE
POSITION:SUPERVISOR
CONTACT NUMBER:011-***-****/ 082*******
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