Head waiter

Profile Summary

*+ years UAE experienced skilled Waiter with broad exposure serving customers of Greek, and Lebanese Armenian Café and Restaurant set up.

Core Competencies

Polite, engaging, sociable, courteous Attention to details

Point-of-sales systems Complaint handling

Bilingual Food and safety

Skills

Language skills (Arabic native speaker, English fluent)

Microsoft office tools (Powerpoint, Excel and Word)

Key Responsibilities

Meeting and greeting customers, building strong relationships and taking orders.

Prepare and tidies up the tables or counters; makes sure there are enough salt, sugar, pepper, cream, other condiments, and napkins in every table or counter.

Present menu, answer questions and make suggestions regarding food and beverage.

Competently and accurately processed charges, produced bill and collect payments from customers.

Consistently monitor compliance with health and safety policies and procedures.

Stay alert for customer’s requests and be prompt to address them.

Resolving complaints to achieve positive solutions for customers and restaurant

Perform other tasks assigned by supervisor or manager from time to time.

Work Experience

Waiter cum Cashier January 2019 – Up to present

Horizon Café Middle East LLC

Dubai, UAE

Waiter November 2017 – December 2018

Mamikonyan Lebanese Armenian Restaurant & Cafe

Dubai, UAE

Waiter June 2016 – June 2017

Amraya Cafe

Sharm Elsheikh, Egypt

Education

Diploma in Electrical Installations and Equipment

Faqous Industrial Secondary School

2014

Personal Details

Name Mohamed Mahmoud Mansour

Date of birth: 07.January.1996

Nationality: Egyptian

Visa status: Employment

Status: Single

Passport no: A19863506

Reference will furnish upon request.

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