Social Media Manager
Resume:
Kalypso
Sunninghill
Johannesburg, 2158
(T): 081*******
(E) ******@*******.***
PERSONAL PROFILE:
Name: Lopang
Surname: Mokae
ID Number: 901**********
Gender: Female
Drivers: code B
PROFESSIONAL CAREER:
Social Media Community Manager at Kwesé TV: September 2017 to June 2018
Electronic Programme Guide and Website Editor at Kwesé TV: February 2017 to September 2017
Social Media Consultant at Multichoice: July 2015 to February 2017
Customer service representative at Multichoice: January 2015 to July 2015
Partner service desk consultant at Nashua Mobile: January 2014 to November 2014
Client service consultant at Nashua Mobile: August 2012 to December 2013
VOLUNTEER/FREELANCE WORK:
Freelance News Content producer – Hot 91.9 FM – current
English Teacher – EF - 08 August 2018 to 09 August 2019
Weekend radio presenter at 1873 FM: September 2017 to December 2018
News and Tv presenter at Kick Ass TV (Internal news tv station at Multichoice) – 2016
Freelance News Anchor at Hlasela TV: June 2011- March 2012
News Reader at Kovsie FM: September 2010-February 2012
BRIEF SUMMARY OF MOST RECENT WORK DUTIES:
Freelance News Content Producer
Current
Work duties:
Gather information, stories and pieces from news sources throughout the day.
Conduct telephonic interviews for news pieces
Collaborate with news director to select and prioritize content
Select and edit sound bites to include in broadcast to ensure consistency
Liaise with the production team to keep technical standards high
Communicate with the studio crew and anchors while on-air
Ensure broadcast is within time limits
Perform research on local, national and international affairs to stay updated with current events
Social Media Community Manager at Kwesé TV
September 2017 to June 2018
Work duties:
• Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, Google+, Pinterest, blogs and other relevant social media communities, including online review sites and forums.
• Listen and engage in relevant social discussion about our company, competitors, and/or industry, both from existing customers and leads and from brand new audiences that don’t yet know us on Facebook, Twitter, YouTube, Pinterest.
• Create and optimise social media campaigns on Facebook, Instagram, Twitter, and Pinterest and other social media platforms in conjunction with internal PR and digital teams, and agency partners
• Collaborate with the cross-functional marketing, creative and business management teams to leverage organic/paid media activities and help drive roadmap projects for social media integration on our sites.
• Generate, schedule, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
• Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information.
• Collaborate with other departments (customer relations, sales etc.) to manage reputation, identify key players and coordinate actions.
KEY COMPETENCIES AND SKILLS:
PROFESSIONAL SKILLS
·Team-Work Abilities
·Computer Skills – Excel, Word, PowerPoint, and general internet usage
·WordPress
·Social Platforms: Facebook, Twitter, Instagram, LinkedIn, Pinterest, WeChat.
·Social media tools: Lithium, Agora Pulse, Tweetdeck
·Blogging
·Photoshop
·CRM
·Presenting
·Creative writing
·Editing
·Journalism
·Event co- ordinating
·Admin
PERSONAL SKILLS
·People skills
·Time management
·Outgoing
·Communication Skills
·Languages – English, Sesotho, Setswana
ACADEMIC QUALIFICATIONS:
Institution: University of the Free State
B.A Media Studies and Journalism 2009-2011
Institution: UCT via GET SMARTER courses
Certificate: Social Media Marketing, July 2015- September 2015
Institution: Media Concepts
Six weeks TV Presenting course.
Institution: ST. Josephs Christian Brothers College
Matriculated 2008
REFERENCES:
Lelo Motsoane
Social Media Specialist – Kwesé TV
011-***-**** / +27-81-075-****
Neo Marinyele
Social Media Manager – Multichoice
THANK YOU.
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