Manager Service

Md. Athar Khan

Phone no KSA 058*******

****.*******@*****.***

Skype Id: atharkhan34

Abha: Saudi Arabia

Career Objective:

To work with sincerity and perseverance so as to achieve mutual growth and to fetch a challenging career that leverages my management skills with the organizational objectives in the hospitality industry.

Professional experience:

Airport Hotel (Syahya National Company for Tourism KSA)

Resort Operation Manager (25th April 2018 Till Date)

Inspired of Asser’s beauty, SYAHYA - National Company for Tourism built and launched its modern and marvelous projects such like Abha Palace Hotel, New Abha Resort, Air Port Hotel and Exhibition Center, Green Mountain Restaurant, Al-Habala Resort, Al-Sooda Resort and Al-Fara Resort,. These resorts provide full package of services and facilitates including hotel suites, apartments, rooms, rides, health clubs, sports fields, mosques, petrol stations, cafeterias, family sittings and all other related point of sales.

Airport Hotel & Exhibition Center

80 Hotel Suites

10 villas (2 bed room Units)

On Site Facility

Restaurant

Exhibition Center with an Auditorium

Coffee Shop

Health Club

Swimming Pool

Supermarket/Convenience Store

Bowling Alley

2 Tennis court

2 Football ground

Job description:

Recruiting, training and supervising staff

Managing budgets

Maintaining statistical and financial records

Planning maintenance work, events and room bookings

Handling guest complaints and queries

Promoting and marketing the business

Ensuring compliance with health and safety legislation and licensing

Leisure center (Club house with 5 restaurant and banquet) (Al Ain) (UAE)

F&B (Operations & Administration manager) (7 Dec 2010 till 18 Oct 2017)

400 covers multi cuisine restaurant with live music band

450 covers open garden lawn for wedding and other banquets events

150 covers Fountain coffee shop

75 covers Lebanese restaurant

60 cover Phuket the Thai restaurant

30 Cover Turkish fast food restaurant Oktay’s

Job Description

Manage all F&B operations within budgeted guidelines and to the highest Standards’.

Preserve excellent levels of internal and external customer service

Design exceptional menus, purchase goods and continuously make necessary improvements.

Identify customer’s needs and respond proactively to all of their concerns.

Lead F&B team by attracting, recruiting, training and appraising talented personnel.

Establish targets, KPI’s, schedules, policies and procedures.

Provide a two way communication and nurture an ownership environment with emphasis on

Motivation and team work.

Comply with all health and safety regulations.

Report on management regarding sales results and product.

Makkah Hilton & Towers (KSA) (13 Aug 2006 till 20 Sept-2010)

Outlet Supervisor

Supervise restaurant’s daily function.

Handle restaurant schedules and assign restaurant working staff.

Oversee table service duty and kitchen services.

Solve guest problems and complaints.

Implemented food quality and test.

Assist restaurant manager.

Suggest restaurant manager for implementing the restaurant rules.

Maintain proper stock of pantry items at all the time

Maintaining the store and check expiry of items at regular interval.

Maintain the linen and its par stock.

Suggests staff hiring, promotions, demotions, terminations, dismissals of the staff whoever working under my supervision.

Inspects staff to ensure that they are in proper uniform, clean, well and groomed and hygienic

Evaluate the work performance for all staff working under my supervision.

Attend meeting and training sessions as directed.

Forecast weekly periodical covers and revenue in conjunction with Restaurant Manager

Hotel Park plaza Royal Palm (Mumbai) (15 Feb. 2005 till 30 July 2006)

Outlet Captain

Train and supervise restaurant server to give high standards of service in terms of time

Quality and personalization

Supervise the Mis-en-place of the assigned station to ensure smooth service during

Operation

Inspect table layouts in the station insuring that they meet the standards set

Check and insure the serviceability of equipment and furniture

Take food & Beverage orders correctly

Give wine service according to international practices

Control the inventory of the cutlery and service equipment allotted to the station

Assigned duties ensuring equity of work

Ensure that staff need hygiene and discipline standards

Ensure that the station is free from hazard

The Golden Park (Kolkata) (20th Feb 2001 to 10th May 2002)

Hotel Operational Trainee: (worked in all the four major departments of hotel) (specialize in

F&B Service Department)

Sheraton (Jodhpur) (6TH- OCT-1999 to 15th march 2000)

Hotel Industrial Trainee: (worked in Food Production, front Office, House Keeping)

Choice Hotel International (10TH October 1998 to 10th April 1999)

Hotel Industrial Trainee: (worked in all four major departments)

Key Skills:

Interpersonal Skills.

Good Listener & Impressive speaker.

Ability to deal with the heterogeneous world.

Visualization of goals and working towards it.

Good team player.

Quick Lerner.

Lead Team by Example.

Certification & Professional Course:

Success fully completed the training course in Elementary First Aid.

Successfully completed the training course in Fire Prevention & Fire Fighting

Successfully completed the training course in Essential Food Safety

Successfully completed “Foundation Level Service Management” course from “Hague

University” Switzerland

Achievements:

Awarded” Team Member” of the month in “Makkah Hilton & Towers”, for the month of May 2008

Stood 2nd in 400 meters Sprint at Singhbhum District Athletic Competition

Was the captain of the team wining Kho-Kho championship at Zonal level during school?

Education

Diploma in “Hotel Management & Catering Technology (1998-2001)

From IIAS School of Management, Darjeeling West Bengal (India)

Area of Specialization Food & Beverage Service

XIIth (1996-1998) from D.B.M.S Career Academy, Jamshedpur (India)

Xth from D.B.M.S. Career Academy, Jamshedpur (India)

Personal Details:

Father’s Name : Late Md. Nasim Khan

Date of Birth : 8th March 1980

Gender : Male

Languages Known : Arabic, English, Urdu and Hindi,

References: Kamran warsi (Director of operation) Abha Palace hotel KSA

PH NO: 055*******

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