Service Representative Manager

Chrissalynn A. Lozada

Address ** *** ******* *******, ******* Rizal, Calamba City, Laguna

Mobile No.: +639*********

Email: ***********@*******.***

OBJECTIVE

To be able to improve my skills and abilities together with a progressive company and contribute to the company’s success by working with my colleagues enthusiastically and effectively with the aim for excellence and global perspective.

Highlights:

●Proficient in Microsoft Word, Excel, and PowerPoint

●Fast-learner and can easily adapt to different personalities and environments

●Dedicated to guest satisfaction as demonstrated through quality of work

EDUCATIONAL ATTAINMENT

2007 – 2013 Malayan Colleges Laguna

Cabuyao, Laguna

Bachelor of Science in Hotel and Restaurant Management

Secondary: Infant Jesus Montessori ceneter.

Banlic, Cabuyao Laguna

(SY 2003-2007)

Primary: Infant Jesus Montessori ceneter.

Banlic, Cabuyao Laguna

(SY 1997-2003)

WORK EXPERIENCES:

July 2018 - Present TECHNICAL SERVICE REPRESENTATIVE

SYKES BGC

Oct 2017- May 2018 COSTUMER SERVICE REPRESENTATIVE

IQOR. STA. ROSA.

SM City Santa Rosa, 7th Floor BPO Tower 3, National Road, Barrio Tagapo, Santa Rosa, 4026 Laguna

March –September 2014 COSTUMER SERVICE REPRESENTATIVE

SYKES MAKATI

Glorietta 1, Ayala Center, Makati City.

May – November 2013 CASHIER

SHAKEY’S RESTUARANT

National Road, Halang Calamba

City, Laguna.

PERSONAL INFORMATION

Age: 30

Birth Date: January 28, 1990

Height: 5’5

Weight: 80 kg

Gender: Female

Citizenship: Filipino

Religion: catholic

Civil Status: Single

Father’s Name: Crisanto O. Lozada

Occupation: Chief Mechanic

Mother’s Name: Lynn A. Lozada

Occupation: deceased

Strengths:

●Has an aim for excellence and focus on continuous improvement, quality, integrity and virtues

●Responsible and Honest

●Has Developed soft skills

●Flexible and Hardworking

●Creative and Resourceful

●Driving skills

●Computer Literate

oMicrosoft Office (MS Word, MS Excel, MS Powerpoint)

References:

MR.IAN FRANCIS ROCA

TEAM LEAD - GOOGLE FI

SYKES INC. BGC

*****@******.***

+639*********

MR. CARMELO GUZMAN

ACCOUNT MANAGER - GOOGLE FI

SYKES INC. BCG

********@******.***

Mrs. RHODORA AUSTRIA

Program Chairperson

Bachelor of Science in Hotel and Restaurant Management and Tourism Management

E.T. Yuchengco College of Business

Malayan Colleges Laguna

*********@***.***.**

I hereby certify that all information above are true and correct to the best of my knowledge.

CHRISSALYNN A. LOZADA.

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