Cordelia Burns
Indianola, MS 38751 662-***-****(cell)
********.*****@*****.*** www.linkedin.com/in/cordelia-burns
Highly experienced Security and Surveillance Professional with 22+ years of work experience in the security industry. Proven ability to provide security for client's contacts, while increasing safety and decreasing behavioral incidents and theft. Experience with training new employees for job specification duties and enforcing the company policies and regulations. Knowledgeable and practices Emergency Preparedness and Loss Prevention Strategies. Authorized to work in the US for any employer
WORK EXPERIENCE
Security Officer-Lofton Security Staffing-Greenville, MS 05/2017-Present
Security Officer- US Security Associates - Indianola, MS 02/2009-05/2016
Security Officer-Dollar General DC-Indianola, MS 05/1998-02/2009
Security Officer-Guardsmark’s Security Company-Indianola, MS 07/1996-07/2001
TRAINING AND LEADERSHIP
Trained 10-15 new security officers/guards for job specifications and Standard Operation Procedures.
Motivated others by listening and considering their point of view.
Performed hands-on-training for job specifications and Standard Operation Procedures.
Encouraged others to put forth their best efforts to achieve results.
Committed to working closely with the team to do what it takes to get the job done.
Insured co-workers followed the proper dress code and all safety rules according to the company policy.
Demonstrated good-work ethic by being on time, built trust, solved problems, and approached every task with a positive attitude.
Researched the whole company to better prepare for informed decisions and developing the right strategies to push the company forward.
SECURITY PROCEDURES AND PROCESSES
Provided safety and security of the client’s property and personnel according to corporate security policies.
Deterred criminal activities by observing and reporting suspicious activities and persons to the proper authorities.
Responded to alarms and followed all emergency response and preparedness training guidelines.
Prepared detailed logs, and reports for documentation and verification purposes.
Enforced rules and regulations according to corporate safety and security policies.
Displayed exceptional customer services and communication skills to all.
Secured doors in the office and main building after hours for safety and security purposes.
Patrolled the facility to check for irregularities for safety and security purposes.
Prepared for site specifications at each post.
Attentive to details to identify, observe, and be aware of surrounding situations.
Worked in inclement weather, such as heat, cold, rain, snow, and storms.
Contracted security to handle the same procedures provided by the client.
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THEFT AND LOSS PREVENTION
Minimized theft by 25% by suggesting the need for more lighting and adding more surveillance cameras in certain areas.
Observed and reported suspicious activities and persons to deter criminal activities.
Verified, and visualized all inbound and outbound cargo for accuracy according to the Manifest or the Bill of Lading.
EDUCATION
Associate of Arts in Criminal Justice -Grantham University - Lenexa, KS 2019
Bachelor of Science in Business Administration /Accounting -Lane College - Jackson, TN
Associate of Arts in Business Administration/Economic -Coahoma Community College - Clarksdale, MS
SKILLS
Customer Relations
Emergency Preparedness
Written and Verbal Communication Skills
Loss Prevention
Security and Surveillance
Training & Development
Policy Development
Independent Worker
Attentive to Details
Team Builder
Certifications/Licenses
ACT-National Readiness Certificate 09/2016-Present
Active Shooter Training-US Security Associates 02/2016 -Present
Motor Vehicle History Report Training-US Security Associates 01/2016-Present
ADDITION INFORMATION
Addition Skills
Information Technology/Clerical/General Business/Internet/Messages and Contacts