MACAULAY LEONARD AKPEVWE
No ** Fatade Street, Kudeyibu Estate, Ijegun Lagos.
Email: ***************@*****.***
Tel: 080********, 090********
CAREER OBJECTIVE
To work and be an asset in the development and achievement of goals of a dynamic organization with the intentions of optimizing the use of creditable initiatives and skills in the actualization of the firm’s vision and mission.
PERSONAL DATA
DATE OF BIRTH: 30th July 1993
SEX: Male
STATE OF BIRTH: Lagos
STATE OF ORIGIN: Delta
EDUCATION AND QUALIFICATION
University of Lagos, Lagos State
Masters of Public and International Affairs (MPIA) 2017
University of calabar, Calabar
B.sc Hons Political Science 2014
Lagos State Model College, Igbonla, Epe
WASSCE 2006
Otolorin Nursery and Primary School Bode Thomas,
Surulere Lagos State
First school Leaving Certificate 2000
RELEVANT SKILLS:
Interpersonal Skill: Ability to communicate and work with various levels of individuals.
Team Building Skill: Ability to network and influence team member.
Communication Skill: Good oral and written communications skill and report writing skills.
Problem Solving Skill: Prioritizing workload, working with team members and using initiative to respond quickly and positively to complex situations with effective negotiation and conflict resolution
WORKING EXPERIENCE
UNITED REDOX GLOBAL LINKS LIMITED (Courier,Cargo and Logistics) 2019 - 2020
Designation: Operations Officer
Developed, improved business functionality that increases profits.
Ensured company policies align with and advance business objectives.
Analyse and maintain operational data.
Collaborate and work with the different teams in the organization (Marketing, Sales, Customer Service e.t.c) to enhance growth and development.
Maintained positive client and vendor relationship.
GDPC VENTURES (OIL AND GAS) 2018 - 2019
Designation: Operations Officer (Sales)
Provided daily and periodic reports/records/projections on Gdpc operations as carried out by me.
Maintained positive client and vendor relationships.
Developed and implemented operational strategies according to company goals and objectives aimed to accelerate growth.
Understood the requirements of existing customers to ensure their needs are being met.
Provided strategic solutions to Gdpc operational activities.
ISON BPO INT'L LTD (MTN) 2015 - 2017
Designation: Customer Care Representative
Handled customers complaint and gave first hand resolution in the capacity of a customer care representative
Established developed and maintained business relationships with current customers and prospective.
Worked with the manager to assess customer needs and fulfill them as appropriate.
Researches sources for developing prospective customers and for information to determine their potential Expedites the resolution of customer problems and complaints.
Demonstrates communication and interpersonal skills as they relate to interaction with customers for Maximum input and output which will enhance the success of the organization.
HEADQUARTERS DIVISION NIGERIA ARMY (N.Y.S.C PRIMARY ASSIGNMENT) 2015
Bayelsa State
Education Officer / Instructor.
Impartation of formal education and knowledgeable skills on the
students of Radio Operator Course.
Responsible for teaching of English Language, Mathematics, Basic
Electricity and Computer Courses such as MS-Word, MS-Excel, Internet
Appreciation, MS-PowerPoint.
NIGERIAN BREWERIES PLC. 2012
Supervisor
Supervision of Bottle Cycle Time Analysis Project
Distribution of materials to the members of the team.
Editing and analysis of data.
Preparation of report for sending to NB Plc Corporate headquarters.
RESEARCH WORK: Time Series Analysis on Sales Forecasting (A case study
of Nigerian Bottling Company).
TRANNING ACQUIRED
GRADUATE DEVELOPMENT PROGRAM
MTN how may I Help you Training
Personality Branding
Business communication skills
Proficiency in the usage of Microsoft Tools and Excel
LANGUAGES SPOKEN AND HOBBIES
English, Yoruba and Urhobo Languages
Travelling, Driving, Meeting people, Playing Football, Counseling and Helping people.
REFEREES
Available upon request.