Sales Executive Social Media
Resume:
MUHAMMAD UMAIR KHAN
Mobille:+971*********
Email:****************@*****.***
Dubai:Valid Car License Holder/Car
To work in a dynamic and challenging environment where I can explore new ways in which the challenges can be handled efficiently using my acquired managerial, and interpersonal skills as well as knowledge. I am eager to learn new skills and quick to apply them efficiently when acquired.
STRENGTHS Excellent communication skills
Ability to work in Physically and Mentally
Demanding environments with Can-Do
Attitude
Customer Satisfaction Enhancement
Team Coordination Skills
Identifying Business Opportunities
Adaptable to New Work Environment
Tact to deal with work pressure & tight
deadlines
Disciplined-Well Organized-honest
Individual
Front-End Supervision
Meeting Sales Target
Sales Planning
PROFESSIONAL
EXPERIENCE AND
TRAINING COTHM HOSPITALITY INSTITUTE Dubai
(Business Development Manager) 10th December 2019 to Present
Common tasks that all handle walk in students tell them about courses details,and on call responding, email responding.
Contact with different consultants inside the country and other countries and offered them hospitality, travel and tourism courses .
Handling registration process, and maintain data of all existing and new students .
Attend meetings with different hospitality schools and Hotels to maintain good relations.
Visits different 4 star,5 star Hotels regarding placement of existing students .
Conduct market research to identify selling possibilities and evaluate customer needs.
Actively seek out new admission opportunities through cold calling, networking and social media.
Set up meetings with potentials clients and listen to their wishes and concerns.
Prepare and deliver appropriate presentations on products and services.
Negotiable/close deals and handle complains or objections.
Build strong relationships and establish faithful customer to achieve market penetration.
Weekly review meetings with clients/consultant for implement project execution work.
DU TELECOM
(Corporate Key Account Executive) 12th September 2017 to 23rd October Resume of Umair Khan Sherwani Page 1 of 4
2019
Researching organizations and individuals online to identify new leads and potential new markets.
Researching the needs of other companies and learning who makes decisions about purchasing.
Contacting potential clients via email or phone to establish rapport and set up meetings.
Preparing PowerPoint presentations and sales displays.
Contacting clients to inform them about new developments in the company’s.
Developing quotes and proposals for Clients.
Attending meetings and industry events to bring leads.
Following up new business opportunities in the market.
Generate leads and follow up in order to generate more business.
Prepare sales report.
Recruit Train, and coach the sales team, keep informed new products and services.
Delegate task and set deadlines.
As a leader often set daily, weekly, monthly sales goals. Motivate employees to reach individual sales goals and encourage the staff or work better, then harder. They understand of parsing and rewarding team members .
Ability to travel domestically in all regions .
Outdoor enterprise Direct Sales for Du Telecom Solutions.
(Achievements & Accomplishments)
Certificate of Appreciation First Class Telecom Company for Top Senior Sales Executive (Jan to March) Q1 2019
Certificate of Appreciation First Class Telecom Company for Top Senior Sales Executive in Ramadan (September to November) Q2 2018 DU TELECOM (Channel Partner CallTronics)
(SALES EXECUTIVE ) 15 Jul-2015 To 30- Jul 2017
Identify customer needs and expectations and serve them in a friendly manner demonstrating DU’s brand values at all the times.
Deliver exceptional customer service through retail experience by providing information on all DU products and services to help the customer to make suitable choices.
Achieve the individual agreed quantitative sales targets for different products and services.
Contribute to the agreed team quantitative sales targets.
Ensure Company policies and procedures are adhered to.
Handle different forms of payments including cash and credit cards, ensuring adherence to the agreed policies and procedures all the times.
Work closely with the team to ensure company image and brand values are illustrated at all the times.
Maintain good relationship with the customers.
Interaction with individual customers, companies for product introduction and assist them to select proper product which can meet business requirements.
Stay in touch with existing customers to let them feel that they are dealing with right company and also to get more business from existing customers
Approach to new markets to meet sale target.
Liaise with processing team to ensure in time delivery of customer order.
Cold calling to arrange meetings with potential customers to prospect for new Resume of Umair Khan Sherwani Page 2 of 4
business
Ability to travel domestically in all regions .
Experience in recovery department debit collection /bill clearance.
In the past two years, I was Best Sales Executive Four Times. ZONG Telecommunication Company Limited
( Customer Services officer) From July,2012 – April,2014
Respond to all types of customer queries.
Make up calls to new as well as to existing customers.
Up to date knowledge of new products launch, new packages and enhancements in existing products.
Coordinate with seniors and shift managers to resolve customer queries.
Maintain good relationship with colleagues and existing customers.
Adherence to company policies and procedures to meet customer satisfaction.
Handling complain,and resolve the issue of customers.
Dealing with hyper customers, and maintain AHT and quality .
8 months working in outbound department,and working on monthly sales targets.
Outbound department pitch the sales to customers and tell them about new launched products.
Achievements & Accomplishments
Achieved 140% sales target for the year 2014.
Received multiple appreciations from management for delivering best after sales support to existing clients.
Won “Quality Star Performer Award” for the month of May, June & Aug 2014, for providing quality services.
Trained CSRs in two different service centers, and contributed to significant improvements in customer satisfaction and sales.
ACADEMIC &
EDUCATIONAL
Diploma in Graduate Hospitality Management 2011
College of Tourism and Hotel Management (COTHM)
Bachelor of commerce (Punjab university ) 2009
Lahore, Pakistan
Fellow of Arts 2005
Lahore, Pakistan
Matriculation in Science 2002
Lahore, Pakistan
IT SKILLS
Microsoft Word, Microsoft Excel, Microsoft Power Point, Internet Browsing Resume of Umair Khan Sherwani Page 3 of 4
PERSONAL Nationality Pakistan
Born April 01, 1988
Marital Status Single
Languages English, Urdu, Hindi, Punjabi
REFERENCE
Will be furnished upon request
Resume of Umair Khan Sherwani Page 4 of 4
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