ANGELIE BRACERO
SALES EXECUTIVE
Al Nasser Bldg. Airport Rd. Abu Dhabi
**********@*****.***
PROFESSIONAL PROFILE
• To obtain a position that will enable me to maximize my skills both administrative work and customer service and to make a positive contribution to the company.
• Highly results-oriented, energetic, strong interpersonal and communication strengths.
• Expertise on MS-Office (Word, Excel, PowerPoint and Corel draw) to generate reports and presentations.
• Handling office task, such as filing, answering phones, preparing meeting, sorting and distributing mails.
• Effective in multi-tasking and maintaining a friendly attitude under pressure.
• Efficiently builds loyalty with customers, increasing customer satisfaction while consistently achieving individual sales goals.
Skills
Customer service focus
Excellent communication skills
Cash handling and management
Outstanding interpersonal skills
Staff training and development
Retail merchandising specialist
Goal oriented
Work History
2014-02 – 2020-05 SALES EXECUTIVE AT SPLASH LANDMARKGROUP
Greet and receive customers in a welcoming manner. Response to their questions and inquiries and provide outstanding customer service.
Excellent sales service to ensure high levels of customer satisfaction through.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Assist customer needs and provide assistance and information on product features.
Follow and achieve department sales goal on a monthly, quarterly and yearly basis.
Manage financial transactions. Process payments of their purchases, processing checks, cash, and store or other credit and debit cards.
Handle return merchandise and other customer complaints.
Alerts management of potential security issues.
Responsible for maintaining the selling area of responsibility in an efficient manner and contribute profitable growth of the store.
Follow the hygiene and safety rules of the store and local authorities; maintaining the department as per the protocols and standards.
Ensure sufficient supply of stocks accurate labeling of items and pricing.
Ensure that all shelves and items are properly arranged, filled, tidy regularly, cleaned and properly correct label/signage.
Hard worker and fast learner
Excellent work ethics
Resourceful and flexible
Multi-tasking strength
Telephone handling etiquette
Control stock carefully by monitoring the purchase order and sales; replenishment according to customer demands
Schedule staff’s working hours & shifts delegate appropriate responsibility.
Motivate staff, treat them fairly and their requirements periodically.
Handles cash transactions between customer and retail store.
Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
Generate reports and presentations. Handling office task, filing, answering phones and distributing mails.
Identifies product improvements or new products by remaining current on industry trends, market activities.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains professional and technical knowledge by attending education workshop; reviewing professional publication; establishing personal networks; bench marking state-of-the-art practices, participating in professional societies.
Planning accordingly for the sale time or any promotion time such as bonanza, part sale and layout change.
2009-06 – 2014-02 PHARMACY ASSISTANT AT WATSONS PHARMACY
Dispenses prescription medication and other medical products to patients under direction of licensed pharmacist.
Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed.
Gathers, organizes, and assesses patient information.
Supplies patients with information and education on their prescriptions.
Performs administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers, and restocking inventory.
Monitors prescription-filling process to ensure compliance with relevant regulations and pharmacy policies.
Answers patients’ questions about their medications under the supervision of the pharmacist.
Places orders for additional drugs as directed by the pharmacist.
Maintains electronic patient information.
Prepares billing information for medications.
Completes patients’ sales transactions for purchase of prescription and over –the-counter medications as well as other pharmaceutical products. 2008-04 – 2009-02 CREDIT SUPERVISOR AT WHEELS INC.
Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Maintains safe and healthy work environment by establishing and enforcing organization standard; adhering to legal regulations.
Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
Controls expenses by gathering and submitting budget information; scheduling expenditures; monitoring variances; implementing corrective actions.
Provides quality service by enforcing quality and customer service standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
Contributes to team effort by accomplishing related results as needed.
Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Education and Trainings
2003 – 2007 SAINT PETER’S COLLEGE
Bachelor of Science in Information Technology
Microsoft PowerPoint Appln Program at St. Peter’s College Microsoft Word at St. Peter’s College
Microsoft Excel Appln Program at St. Peter’s College Visual Basic 6.0/HTM at Peter’s college
1999 – 2003 Digkilaan High School
Secondary level of my studies.
Active council organization of the campus and volunteer Head for the civic welfare in the city.
1993 – 1999 Benito S. Ong Memorial School – Primary School