Social Media Employee

Afsha Vachvache

**, ******* ***, ******* *****,

kalwa west, thane 400605

Mob: 993*******/ 810-***-****

E-mail: *******@*****.***

Work Experience:

M/s Accenture Pvt LTD from 22 Sept 2017 working till 12 Aug 2020.

Job Profile

Process : Social Media- Ads Reviews / Content moderation profile (English)

Backend content editing.

• Check detailing of ads and to update policies as per new market trend and training reviewers to understand advertisement policies

• Giving the reason for rejection of Ads according to Social media policies

• Creating Values for Facebook,Instagram clients by finding loopholes and giving insights how the

advertisement can perform

• Mentain Productivity & Accuracy, engagement & Learning’s

• Sharing pre-post calibrated scores after analysing data and taking feedback based on scores and

client requirement.

• Conducting daily sessions pre and post shifts about the policies update.

• Roaster making for team, handover for management about daily activities.

• Providing support to MIS team for reports and process data

M/s Sutherland Global Pvt Ltd from 1 Feb. 2016 till 04 Aug 2017 As VTF (mobility process) support

Job Profile:

Responsible for taking control of and resolving complex technical and escalated customer issues.

Documents and simulates complex customer issue to find solution and fixes to customer inquiries and problem and may dispatch additional services as necessary.

Provide technical support with issue resolution on chat.

Identify correct and advice on the operational issue in client computer system

M/s S.K. Pharma Machinery Private Limited from 4th Aug 2010 till 20 th Oct 2015 As Associate.

Company Profile:

SKPMPL does manufacture latest machinery for tablets, liquids, ointments, cream, lotion, etc.

Job Profile:

Pre & Post Recruitment Processes, Joining Processes, Campus Recruitments, job Portal & Coordination with Placement Consultants.

Preparation Appointment, Confirmation, Warnings, and Experience, etc.

Performance Management System:

Quarterly review Processes, Yearly Appraisals, Incentives, Bonus, Confirmations, Promotions,

Increments, setting up the Job Descriptions, etc.

Employee Database Management:

Leave details, Personal files, Attendance, Master Employee Data, Leaves Encashment, etc.

Handled Employee Engagement activities like Birthday celebrations, Yearly Picnics, Annual Meetings, *and Diwali Gifts, Farewells, etc.

Feedback from new joiners about job, workplace, team, etc.

Computer Proficiency:

Tally 9 ERP, Ms Office and Internet

Education:

1. Bachelor of Commerce First Class in May-2010

(Major in Banking & Insurance - Mumbai University)

2. MBA in HR April 2014 ITM

Personal Details:

DOB: 17-01-1989

Gender: Female

Hobbies: Drawing, Dancing and Singing,

Languages : English, Hindi, Marathi

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