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Sheryl Porter, CSM

Proactive leader with 10+ years of experience in managing software/hardware development & implementation, construction, training, consumer literature, onboarding acquired entities and cost reduction projects in the financial, manufacturing, food service and educational arenas. Experienced in agile and waterfall methodologies. Prioritizes collaboration, team building and employee development. adfv9q@r.postjobfree.com 269-***-**** Schoolcraft, MI 49087 https://www.linkedin.com/in/sheryl-porter SKILLS

Application Lifecycle Management Business Analysis Certified Scrum Master Communication Contract Negotiation Cross-functional Team Leadership Innovative Problem Solving Multicultural Relationship Management Project Management Requirements Gathering Risk Management Staff Development Streamlining Processes Vendor Relations WORK EXPERIENCE

02/2020 – Present

Testing Coordinator

Gordon Food Services through Insight Global

Utilize HP ALM in managing the creation and implementation of 200+ test-case scenarios for the implementation of SAP in 7 U.S. & 14 international distribution centers, 175 retail stores and 25+ departments located in corporate headquarters. Employ JIRA to document and monitor risks & issues and supervise resolution of test failures during SAP testing. Manage 50+ global testers/team members.

Facilitate cross-functional meetings, including vendors, to ensure effective communication regarding testing standards and practices. 02/2019 – 10/2019

Project Manager

Whirlpool through Aerotek

Managed project focused on moving owner’s manuals, installation guides etc. for North America and Latin America from paper to online access, initiating a savings of over $9 million dollars for the third and fourth quarters of 2019 and an expected $20+ million dollars savings in 2020. Main point of contact for engineering, legal, procurement and accounting teams relating to safety and legal standards, outdated literature, technical sheets, inventory run-out, and cost effectiveness of transition in manufacturing plants. Utilized G-Suite products to create and maintain project documentation. Worked closely with vendors to ensure smooth transition from outdated to current consumer literature with limited waste; utilized SAP to manage/communicate inventories.

Managed the implementation of WindChill for creation of consumer documentation. Scheduled rollout of new materials in North and Latin America in expedient manner. Researched, performed data analysis and generated business plan for expanding project to Europe and Asia. Mentored entry-level contractors in facilitating meetings, time management, taking a proactive approach to challenges. 02/2017 – 11/2018

Project Manager/Business Analyst

United Federal Credit Union

Managed FIS DeskTop financial software conversion project. Investigated and built new financial products, including requirements gathering, designing tests and managing testers. Managed annual upgrades for MISER BA, FIS DeskTop, FiServe, SalesForce, peripheral applications and servers. Performed research and fact finding to formulate and define system scope and objectives; analyzed business/user needs and documentation of requirements; and translated into proper system requirement specifications. Collaborated proactively with stakeholders to deliver functional business requirements, spec documents, use cases, workflows, and screen/interface designs.

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WORK EXPERIENCE

07/2014 – 11/2016

Project Manager/Business Analyst

Kellogg through TEKsystems IT Staffing

Administered $16M budget for global implementation of SuccessFactors software, serving as primary point of contact for all workstreams and team members to resolve product defects, issues, timely completion of action items, and establishing direction. Steered implementation of WinShuttle Order-to-Cash workflow tool in North America while preparing for future global expansion; devised and successfully managed complex project timeline and work plan to ensure on-time delivery. Worked closely with a team of 100+ members across 14 departments; performed process analysis and requirements acquisition for all 14 departments. Interfaced with Business Units and Corporate Finance to generate financial reports, analytics, strategic plans, business plans, and targets. Utilized Planview to effectively manage global resources. Utilized a variety of technologies, including SharePoint to establish and maintain global document library for reporting and analytics systems; MS Project, Action Item, and Risk Logs to manage project plan; and Planview to keep track of resources. Partnered with multifunctional team to analyze/create project plan to streamline retail trade agreements. Performed deep analysis of process and streamlined a complex workflow. Coordinated User Acceptance testing and End-to-End testing for North America, Latin America and Europe. 02/2008 – 05/2014

Project/Implementation Manager

Weidenhammer Systems Inc.

Assembled technical, vendor, and human resources, both internally and from clients, to build successful project teams; subsequently, directed teams to meet project objectives. Instituted goals and timelines and ensured they were met or exceeded. Applied appropriate tools, systems, and techniques to measure project performance. Facilitated productive meetings with all resources to discuss project status, issues, and performance. Utilized SalesForce as client, account, and project management tool; mentored junior-level project manager tasked with upgrades to SalesForce; and created SalesForce templates for internal training.

Collaborated with Sales, Marketing, and Support Teams to consistently deliver multiple projects from initial development to rollout on time and within project scope and budget.

Authored Statements of Work and client contracts; generated screen mock-ups. Orchestrated the creation, testing, and implementation of new technology-based projects, including Vendor Punchout (a hands-off procurement, and accounting application).

Assessed business implications for each phase of project and monitored progress to ensure deadlines, standards, and cost targets were met. Translated business goals, feature concepts and client needs into prioritized product requirements and use cases. Steered transition from Pivotal to SalesForce to enhance performance of sales team, call center, and implementation managers. Created library for internal training documentation using SharePoint. 02/1990 – 05/2007

Project Manager / Business Analyst

National City Bank Corp.

Carried out a variety of tasks associated with integrating acquired banks into a large financial holding institution; procured and deployed laptops, desktops, telephony, and office equipment. Oversaw setup of internal user IDs/security levels and managed employee training. Managed project to develop departmental systems and methodologies to better align work flow processes. Designed departmental cross-training program to ensure a high level of productivity and meet deadlines. Oversaw various implementations and conversions. Coordinated and executed database management, including revenue development, operations, and system upgrades. Utilized SalesForce to maintain client information; performed upgrades and trained sales team. Created and implemented cross-selling program emphasizing retention of client relationships, driving over $600,000 in revenue the first year. ACHIEVEMENTS

* As 1st Vice President & Administrator of Beechwood Hills Youth Camp increased camper attendance by 80% and volunteerism by 200%.

* Authored grant proposal earning funding for Arts Council of Greater Kalamazoo summer youth program that had previously been denied.

* Exceeded training and services revenue goal by 19%.

* Submitted winning proposals for annual President’s Award for Outstanding Performance and Employee of the Year for two direct reports.

* Earned reputation with clients for ability to quickly respond to their needs and creatively resolve problems and determine work-arounds. Achievements/Tasks

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ACHIEVEMENTS

* Introduced client focus groups to enhance relationships, generating good will and additional revenue.

* Won Gold Champion Award for creative problem solving.

* Recognized by superiors as an individual who successfully implemented projects deemed by peers be unachievable.

* Created a corporate-wide Master Calendar to successfully share resources across multiple departments. EDUCATION

Certified ScrumMaster® (CSM®)

Credential ID 1239513

07/2020 – Present

Scrum SAFe 5 Certification Training

Credential ID Forthcoming

Psychology

Eastern Michigan University

PMP Certification Training

Project Management Institute (PMI)

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